The product advertised in the paper did not correspond with the product code in your website resulting in me receiving the wrong product. (Last year I ordered some plants which took an age to arrive...
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Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear of this. I will arrange for a colleague to call you to resolve this issue.
In connection with another order (for books), and with which you made an error, emails that I sent were ignored, and I had to waste my time on making telephone calls to you. In fact, the emails were...
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Telegraph Shop
Telegraph Shop
12 years ago
Sorry for the confusion, but the telegraph shop itself does not sell books so this order will be through a different seller. Please forward full details of the query to telegraphenquiries@telegraph.co.uk and we will endeavor to help you with this.
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