The website is a bit thin and when the frying pan arrived, there was no preparation advice apart from visiting their website. Although I followed the seasoning steps, it has not seasoned all over...
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Lily
Buy Me Once
8 years ago
Hi Elaine, thank you for taking the time to share your thoughts on our website and the product you ordered. We're sorry to hear that we didn't offer enough information on how to prepare your pan with your order; we hope the information we provided in our follow up e-mail was helpful. We've taken your feedback onboard, and we plan to explore including more detail on pan seasoning with orders for our customers in the future. Please don't hesitate to get in touch if we can be of any further assistance as we'd be only too happy to help. With many thanks and all the best!
EE
Elaine Eynon
8 years ago
Thank you for following this up; I am impressed by your commitment to customer satisfaction. Your personal response has given me renewed confidence in the website and I shall certainly be looking at other products in the future. I wish you all the best of luck with such a worthwhile enterprise.
I haven't received the goods yet so I can't assess them. I found the website very hard to navigate after the "Search" bar didn't work very well. It did not yield the item I wanted, despite the fact...
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Amanda
Buy Me Once
7 years ago
Hi Maggie - Thank you for taking the time to leave feedback on our website and services. We were disappointed to hear that you had a difficult time navigating our site and would like to apologise for the inconvenience we have caused you. Our site is quite new, and it's very helpful to have customers like yourself advise us about the flaws we need to address. As mentioned in our email to you, we have taken your indexing and headings suggestions on board and are working with our development team to create a more user-friendly search experience for all to enjoy. Once again, we're sorry our current search function caused you so much trouble. All the best,
Hi! Thank you so much for your review of our service at BuyMeOnce UK. We're so pleased that our notifications and delivery were to your liking! Hope you see you back again soon.
I bought the glasses which are great for my young family as they are durable, not too easy to break and look good. I will buy more . The postage was quick too which was good. Many thanks
Amanda
Buy Me Once
8 years ago
Wonderful to hear that you've been enjoying your Duralex glasses, Lisa! Thank you so much for your review and we look forward to seeing you again on BuyMeOnce soon.
Product reviews
Date of purchase: 04/07/2018
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lesley cooper
Devon
8 years ago
What lesley cooper said about Buy Me Once:
Excellent detail/ video/customer service/ Thank You
James
Buy Me Once
8 years ago
Hi Lesley! Thanks so much for the positive review. We'll make sure to keep our standards high!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.