How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Buy it Direct Reviews

TC

Trusted Customer

Feefo Verified

hackney

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Date of purchase: 03/27/2018

0

TC

Trusted Customer

Feefo Verified

Cornwall

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Buy it Direct:

The phone is exactly as was described,arrived before the date was supposed to.

Product reviews

Date of purchase: 04/19/2018

0

TC

Trusted Customer

Feefo Verified

London

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Buy it Direct:

Service was excellent

Product reviews

Date of purchase: 04/09/2018

0

TC

Trusted Customer

Feefo Verified

Cheam

7 years ago

Overall Dissatisfied

Does not recommend

Satisfied with delivery

What Trusted Customer said about Buy it Direct:

Ok. Some problems with collection of returned item. Could have made it easier to organise…

Ok. Some problems with collection of returned item. Could have made it easier to organise instead of recommending poor quality website.

Product reviews

Date of purchase: 03/28/2018

0

Trusted Customer

Feefo Verified

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Date of purchase: 03/06/2018

0

TC

Trusted Customer

Feefo Verified

London

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Buy it Direct:

Great

Product reviews

Date of purchase: 01/18/2018

0

TC

Trusted Customer

Feefo Verified

London

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Buy it Direct:

Great

Product reviews

Date of purchase: 04/02/2018

0

TC

Trusted Customer

Feefo Verified

Bridgnorth

7 years ago

Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What Trusted Customer said about Buy it Direct:

The unit had been damaged in storage and getting replaced was a protracted and stressful…

The unit had been damaged in storage and getting replaced was a protracted and stressful experience

Product reviews

Date of purchase: 01/16/2018

0

TC

Trusted Customer

Feefo Verified

Brentwood

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Buy it Direct:

Over all good experience ,although d They did damage wood trim to floor should of been…

Over all good experience ,although d They did damage wood trim to floor should of been lifted over instead they dragged it over , which I had to repair at my cost

Product reviews

Date of purchase: 04/27/2018

0

TC

Trusted Customer

Feefo Verified

Leeds

7 years ago

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Date of purchase: 04/04/2018

0

Buy it Direct Reviews

INDESIT BWD71453WUK Innex 7kg 1400rpm Freestanding Washing Machine - WhiteMore reviews of this productView product website

Grade A Samsung Galaxy A5 2017 Gold 5.2 32GB 4G Unlocked & SIM FreeMore reviews of this productView product websiteGood Points: The size of the phone is good and the quality of the photos taken by the camera are excellent.

Liebherr GNP1913 151 Litre Freestanding Under Counter Freezer Frost Free 60cm Wide - WhiteMore reviews of this productView product websiteGood Points: Very quite

electriQ 12 litre Low Energy Dehumidifier for up to 3 bed house with Digital Humidistat and UV Plasma Air PurifierMore reviews of this productView product website

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White Knight C86A7B 7kg Freestanding Vented Tumble Dryer - BlackMore reviews of this productView product websiteGood Points: Everything about this item is great Improvement Points: I haven't found anything that i can say is worthy of having me give as a bad point

Samsung RSA1SHPN1 Frost Free 529L American Freestanding Fridge Freezer - Platinum Inox Stainless SteelMore reviews of this productView product website

Hotpoint FFU4DK 402 Litre Freestanding Fridge Freezer 60/40 Split Retro 4 Door 70cm Wide - BlackMore reviews of this productView product websiteGood Points: Good size , good looking, Improvement Points: Door closing design could be better,but you get used to how it operates

electriQ 60cm 4 Zone Induction Touch Control HobMore reviews of this productView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?