How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Buy it Direct Reviews

Trusted Customer

Feefo Verified

6 years ago

Product reviews

Date of purchase: 04/29/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Date of purchase: 04/29/2020

0

TC

Trusted Customer

Feefo Verified

TAUNTON

6 years ago

Overall Satisfied

Recommends

Dissatisfied with delivery

What Trusted Customer said about Buy it Direct:

Small amount of damage when it arrived but dealt with quickly and easily. Very impressed

Product reviews

Date of purchase: 04/29/2020

0

TC

Trusted Customer

Feefo Verified

Newcastle upon Tyne

6 years ago

Overall Satisfied

Recommends

Dissatisfied with delivery

What Trusted Customer said about Buy it Direct:

Oven arrived damaged though the damage was cosmetic it was still damage. It took probably two…

Oven arrived damaged though the damage was cosmetic it was still damage. It took probably two weeks to sort the problem. I totally understand in the current climate things aren't running 100% but we...

Buy it Direct Reviews

Hotpoint HUE61GS 60cm Wide Double Oven Electric Cooker With Ceramic Hob - GraphiteMore reviews of this productView product website

electriQ 60cm Satin Black Curved Glass Push Button Control Chimney Cooker HoodMore reviews of this productView product website

electriQ 60cm Black Visor Cooker Hood with Glass Front - Top & Rear Venting - 5 Year WarrantyMore reviews of this productView product websiteGood Points: Looks great - excellent value Improvement Points: For the price it's brilliant

electriQ 68L Pyrolytic Self Cleaning Electric Single Oven in Black - Supplied with a plugMore reviews of this productView product websiteGood Points: Very easy to use and install Improvement Points: instructions manual could be more user friendly

electriQ 32 HD Ready Android Smart LED TV with Freeview HDMore reviews of this productView product websiteGood Points: Ease of use, Geat Value for money.

Meaco DD8L Junior 8L Desiccant Dehumidifier with Humidistat for up to 5 bed house 2 Year WarrantyMore reviews of this productView product website

Indesit DFG 15B1 SMore reviews of this productView product websiteImprovement Points: Top tray would be better without the slots for plates.

Sharp R372KM 25L Digital Microwave Oven - BlackMore reviews of this productView product websiteGood Points: Large capacity and simple to operate Improvement Points: There's nothing I don't like

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?