Hi Andrew,
Thank you for your business over the last 12 months and thank you also for taking the time to provide your thoughts. It is always disappointing to see a 1-star response when we pride ourselves on the level of customer support we typically provide. I understand we may have referred you to an old colleague who was aware of the system you are building already and probably suggested the parts you need. I am sorry to learn that they have not been able to provide the additional support also require. We are happy to discuss further, please call or email. If products are new and unused you are welcome to return them to us for a refund. Thank you for your time. Kind regards, Matt
