Clear website. Confirmation sent via email. When ting arrived it was well packaged and all extra such as bag, ribbon etc we're included in the package. Have used swag twice and would have no...
Only bad for the online sale. Items
Shop sales is a great service by staff
After spending ages choosing goods in sale on line I paid by PayPal ,money was taken from my account then a window pops...
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Swag Jeweller
Burrells
12 years ago
Good afternoon Mrs Gurney
We are very sorry for the technical issues you experienced when attempting to place an order with us.
We can now take orders over the telephone with a new system we have put in place, which will help if customers are experiencing difficulties online.
Regarding the item not received, you will notice on your invoice you were never charged for this item, which we couldn't fulfil. You were notified by email at the time, this may be lurking in your junk folder.
Online Sales Manager
Product reviews
Date of purchase: 12/27/2013
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Trusted Customer
Feefo Verified
12 years ago
Brilliant company to order from. Really quick delivery with no problems.
Product reviews
Date of purchase: 12/28/2013
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Trusted Customer
Feefo Verified
12 years ago
Good communication and fast delivery
Product reviews
Swag Jeweller
Burrells
12 years ago
Good afternoon Remy
Thank you for your feedback, we will ensure all Pandora pendant earrings online are clearly marked that earring posts need to be used/purchased with this product. Hopefully that will cut down on any confusion when purchasing these Pandora earrings for customers in the future. Thanks again for addressing this issue with us.
Online Sales Manager
Swag Jeweller
Burrells
12 years ago
Good afternoon Remy
Thank you for your feedback, we will ensure all Pandora pendant earrings online are clearly marked that earring posts need to be used/purchased with this product. Hopefully that will cut down on any confusion when purchasing these Pandora earrings for customers in the future. Thanks again for addressing this issue with us.
Online Sales Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.