How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Builder Depot Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/builder-depot-ltd | Feefo

Displaying all 1,887 reviews

IVAN GONCEARENCO

Feefo Verified

2 years ago

What IVAN GONCEARENCO said about Builder Depot Ltd:

Great product 👌

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Ivan, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good product for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/16/2023

Trusted Customer

Feefo Verified

2 years ago

WRONG ITEM DELIVERED AND RETURNED RE ARRANGED WITH CORRECT DELIVERY COMING 2 DAYS LATER . I AM PLEASED WITH THE SERVICE

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that any issues incurred on your order we resolved swiftly and efficiently for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/16/2023

Peter Garratt

Feefo Verified

2 years ago

What Peter Garratt said about Builder Depot Ltd:

Very prompt delivery . Excellent quality tool

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Peter, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good quality product and swift delivery service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/11/2023

Trusted Customer

Feefo Verified

2 years ago

Good service

Quick delivery, good products. Would definitely use again.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good product and quick delivery service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/13/2023

Trusted Customer

Feefo Verified

2 years ago

Fast delivery.

Fast delivery. Product as expected well packaged

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good delivery service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/11/2023

Richard BELLWORTHY

Feefo Verified

2 years ago

What Richard BELLWORTHY said about Builder Depot Ltd:

Great

Faster delivery than expected. Cheaper price than leading retailers.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Richard, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good price and delivery service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/12/2023

Jeremy Ward

Feefo Verified

2 years ago

What Jeremy Ward said about Builder Depot Ltd:

Good value toilets( Duravit back to wall) and great service

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Jeremy, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good product and service for you on your recent purchase. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 11/27/2023

Trusted Customer

Feefo Verified

2 years ago

Service was good but product not so much.

Service was OK but product not so much.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment incurred on the item purchased with us. We aim to provide an excellent level of service for our customers. Should you prefer to discuss further with us, customers are able to contact us via our 'contact us page' on the website where our customer service team is available Monday - Friday from 7am - 5pm to assist further for you. Kind Regards Charlotte

Product reviews

Date of purchase: 12/11/2023

Trusted Customer

Feefo Verified

2 years ago

Very satisfied

Very good service, quick delivery, good prices.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Marek, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good experience for you regarding your order. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 12/11/2023

Kevin James

Feefo Verified

2 years ago

What Kevin James said about Builder Depot Ltd:

Great service

Competitive price & fast delivery.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Kevin, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good price and quick delivery service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 11/27/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Builder Depot Ltd Reviews

Dulux Trade Vinyl Matt Pure Brilliant White 7.5LMore reviews of this product (10)View product website

3.6mm Hardwood External Grade Plywood BBB 2440mm x 1220mm 8 x 4More reviews of this product (3)View product website

Bosch HSS Cobalt Drill Bits HSSCo DIN 338 3.5 x 39 x 70mmMore reviews of this product (1)View product websiteExcellent quality drill bits. Used on stainless stell screws , no problem

38mm x 55mm XL Hardwood Door Weather Bar 915mmMore reviews of this product (5)View product website

Masterplug 13A 4 Gang 2m Unswitched Extension LeadMore reviews of this product (1)View product website

45mm x 7mm Richard Burbidge Pine Panel Moulding 2400mm DEC6023More reviews of this product (2)View product websiteAs expected did have a slight dent

Sensio Sonnet Illuminated Led Mirror CabinetMore reviews of this product (1)View product website

Duravit No.1 Floor Standing Rimless BTW Toilet with Soft Close Seat WhiteMore reviews of this product (3)View product websiteGood value and quality product.

Draper 230V PTC Electric Space Heater 2kW 06729More reviews of this product (2)View product websiteVery tiny and weak. It does not heat up the small space I need it for even though it said it would.

Ronseal High Performance Wood Filler White 3.7kgMore reviews of this product (12)View product websiteI use this product for years and always does the job

Gold Standard Cover Strip Profile 900mmMore reviews of this product (1)View product websiteGood quality door strips.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?