Great service, super fast delivery, product competitively priced. Can not fault, will use again.
So pleased with this excellent piece of kit !
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Customer,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good experience for you regarding your recent order. We aim to provide an excellent level service for customers.
Kind Regards
Charlotte
Product reviews
Date of purchase: 02/25/2024
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Selvinur Russell
Feefo Verified
2 years ago
What Selvinur Russell said about Builder Depot Ltd:
Great company! Ordered some paint samples and all arrived very quickly. Will order all diy materials from them in the future. Extremely recommended!
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Selvinur,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good delivery service for you. We aim to provide an excellent level service for customers.
Kind Regards
Charlotte
Product reviews
Date of purchase: 02/24/2024
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Liviu Berendea
Feefo Verified
2 years ago
What Liviu Berendea said about Builder Depot Ltd:
I received the damaged products
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Liviu,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment incurred on this occasion with your order. Should any issues occur for customer online orders, customers are able to contact us via our 'contact us' page on the website where our customer service team is able to assist further. We aim to resolve any issues reported as quickly and efficiently for customers as possible.
We aim to provide an excellent level of service for customers
Kind Regards
Charlotte
Still not received delivery 3 days after deadline. No communication why.
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Customer,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment incurred on your recent order with us. For the delivery ETA provided on customer orders this is an estimated time of delivery, and we aim to deliver orders in this time frame. Dependent on the items being ordered and where these are being sent from if there are any changes in delivery times unexpectedly we do advise customers as soon as we are informed with the couriers provided. We aim to provide an excellent level of service for our customers.
Kind Regards
Charlotte
Trusted Customer
2 years ago
All sorted now. Thank you for being responsive to the problems.
Quality paint for a good price, delivery fast and good!
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Debbie,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good product and delivery service for you. We aim to provide an excellent level service for customers.
Kind Regards
Charlotte
I ordered 5 pieces of Picture rail. I received 1 plus 4 pieces of Dado rail! Obviously no one was awake< how can this happen? So I then had to photograph the products and send an email to prove it !...
Read more
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Les,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any issues incurred on this occasion with your recent order. Should customers experience any issues with orders placed with us, customers are able to contact us via our 'contact us page' on the website where our customer service team can advise further. For any issues with products received, we do require customers to send in photos of the item so we can address this further for the customer with the relevant department. We aim to provide an excellent level of service for our customers.
Kind Regards
Charlotte
LD
les Drain
2 years ago
That reads as if it came from a standard formalised response . No explanation how the wrong items were packed or an appreciation of the time and trouble this failed delivery , or these responses required
Dear Lynn,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good delivery service for you. We aim to provide an excellent level service for customers.
Kind Regards
Charlotte
Product reviews
Date of purchase: 02/28/2024
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Patrick Young
Feefo Verified
2 years ago
What Patrick Young said about Builder Depot Ltd:
Not good - the parcel and the goods were completely soaked in water.
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Patrick,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment incurred on this occasion with the delivery of the order. We aim to resolve any issues reported as quickly and efficiently for customers as possible. Whilst we do offer customers a range of delivery services for online orders, we do also advise we are unfortunately unable to determine unforeseen circumstances or unexpected issues with couriers if the occasion occurs.
We aim to provide an excellent level of service for customers
Kind Regards
Charlotte
Easy to place order . Speedy and efficient delivery .
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Customer,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that the website was easy to use and we have been able to provide an efficient service for you. We aim to provide an excellent level service for customers.
Kind Regards
Charlotte
Date of purchase: 02/26/2024
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Trusted Customer
Feefo Verified
2 years ago
First class service
Charlotte Deevy
Builder Depot Ltd
2 years ago
Dear Customer,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good service for you. We aim to provide an excellent level service for customers.
Kind Regards
Charlotte
Builder Depot is one of the leading independent builders merchants in the UK focused predominantly on catering to trade. We pride ourselves in offering a convenient service at the lowest possible price to cater to builders' everyday needs.
Builder Depot Ltd was founded in 2001 bringing over 100 years of industry experience as a specialist in timber & plywood. The company has since evolved and developed to fulfil all your trade and home improvement needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Builder Depot is one of the leading independent builders merchants in the UK focused predominantly on catering to trade. We pride ourselves in offering a convenient service at the lowest possible price to cater to builders' everyday needs.
Builder Depot Ltd was founded in 2001 bringing over 100 years of industry experience as a specialist in timber & plywood. The company has since evolved and developed to fulfil all your trade and home improvement needs.