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Budget Direct Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,211 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

One the cheapest motorcycle insurance quoted

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Responsive and friendly tone during conversation.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Good services, Recommend which is necessary to purchase. And friendly

Trusted Customer

Feefo Verified

8 years ago

5-star person-to-person interaction. Zero-star for online platform

The Customer Executive who attended to me, Ms Aileen, was really helpful and patient. The 5-star is for her. Product is comprehensive and pricing competitive. But the online platform needs a lot more...

Trusted Customer

Feefo Verified

8 years ago

Online Motor Insurance Application Problem

While registering for my motor insurance online, it seems there is a problem going to the bottom of page to proceed to next step because the page keeps jumping up to top of page. Please check it to...

Geoffrey

Budget Direct Insurance

8 years ago

Hello

Thank you for taking the time to provide your feedback. Absolutely, we will check the system, but if it's ok with you, we'd like to call you to learn more about your purchase. Understanding if you were on a smartphone or a laptop, the make and age of it can go a long way to helping us isolate the problem, and more importantly, fixing it so no one else has to suffer the same frustrations.

Please let us know if we can call you by sending an email to suggestions@budgetdirect.com.sg with your name and phone number, and best time of day to call you.

Again, thanks for sharing your thoughts on your purchase experience. And importantly, thank you for choosing Budget Direct Insurance.

Yours sincerely

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

The service was excellent. Customer Service Executive Khairul Azwan and his colleague provided exceptional service with my car insurance renewal. Well done!!!

Trusted Customer

Feefo Verified

8 years ago

The service was prompt and polite. What i didnt like was the way i had to do payment. Cant i just give my card numbers to the service staff?

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

slow online purchase request. Also no free gift as promised.

Deny

Budget Direct Insurance

8 years ago

Hi there,

Thanks for choosing to become a Budget Direct Insurance customer. Our goal for all our customers is to receive 5-star service; would you be able to offer some insights or constructive feedback on where we could improve?

As we look to continually improve and enhance our service, do share them with us. Please feel free to call Rose, who leads our Customer Care team or email your ideas to us at suggestions@budgetdirect.com.sg. We are here for you from 8am to 8pm, Mondays to Fridays (excluding public holidays)

Yours sincerely

Deny

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Fuss free quote

fast and direct quote. fuss free

Trusted Customer

Feefo Verified

8 years ago

Good and competitive rates. Efficient service.

Rate is very reasonable. Customer Service Khairul is very helpful too. Response is prompt. Good Service!

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