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Budget Direct Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/budget-direct-insurance | Feefo

Displaying all 11,403 reviews

Trusted Customer

7 years ago

Date of purchase: 04/09/2018

Kudos to Ai Ching on her professionalism.

Ai Ching was very knowledgeable and proffesional in the way she served myself and my wife when we were looking to get a new vehicle insurance coverage due to transfer of ownership from a family...

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Trusted Customer

7 years ago

Date of purchase: 04/09/2018

Fast, cheap and good.

Fast, cheap and good. Can give further discounts for loyal customer.

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Trusted Customer

7 years ago

Date of purchase: 04/09/2018

Suppa!

Special mention to Silvia, who did a splendid job in guiding me on the phone to finalise the quotation that I had created online for my replacement car. I must give thumbs up on the ease of using...

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Chee Seng

Singapore

7 years ago

Date of purchase: 04/08/2018

What Chee Seng said about Budget Direct Insurance:

Rapid and easy purchase. Hope the actual service will be equally as good.

Rapid provision of the insurance quotes. I also like the ability to choose various add-on options.

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Trusted Customer

7 years ago

Date of purchase: 04/02/2018

Followup by budget direct,\ ok, but letdown by authorised workshop

Called to inform that there was an accident and it will be a private settlement. Was informed need to go down to a authorised to make a report Went down the next day but the authorised workshop...

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Deny

Budget Direct Insurance

7 years ago

Hi there,

As a Budget Direct Insurance customer, your feedback on our claims service is critical to us.

Our goal for all our customers is to receive 5-stars for service.

We are sorry to hear that your experience with one of our Authorised Workshop (AWS) was less than ideal (due to their Saturdays operating hour) when you tried to do an accident reporting. We shared this feedback with the workshop for their reference as well.

Glad to hear that you managed to visits another workshop for your accident reporting that day and that one of our claims experts reached out and followed-up on your case, to provide further clarification and support as needed.

Should you have any other enquiries about your claims, feel free to give us a call at 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg.

Many thanks again.

Yours sincerely

Deny

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Trusted Customer

7 years ago

Date of purchase: 04/03/2018

Fast and prompt service.

Personal service provided by Mr Khairul was clear and good. I felt at ease when asking him about my policy and budgetdirect insurance.

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Trusted Customer

7 years ago

Date of purchase: 04/05/2018

Excellent customer service

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Ann Nee

Fernvale close

7 years ago

Date of purchase: 04/05/2018

What Ann Nee said about Budget Direct Insurance:

Please see above

Miss Sylvia is a very patience lady. She guided me and knows her job well. Keep it up. I will not hesitate to introduce Budget Direct to my friends or relatives.

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Murali krishnan

7 years ago

Date of purchase: 02/18/2018

What Murali krishnan said about Budget Direct Insurance:

Speedy and efficient, hallmarks of a great insurer

Besides the speed of handling, I think it’s really great that Julie followed up with me when there was no movement on the case. It’s very consumer centric and shows that Budget Direct is interested...

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Yee Loon

kallang

7 years ago

Date of purchase: 04/03/2018

What Yee Loon said about Budget Direct Insurance:

will support and recommend my friend

fast and easy

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About Budget Direct Insurance

Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").

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+65 6221-2111

16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore