Brilliant customer service. One of my items arrived with a crack on the lid and I contacted customer service. Within an hour it was resolved. Very impressive and great value too. I will definitely be...
The free delivery service took longer than other services. I ordered from the other website which is free delivery and a lot faster than yours.
Brummells of London
Brummells of London
6 years ago
We are so sorry that the delivery time did not meet your expectations. We do estimate a 4 - 6 working day delivery time for our free delivery service. Your order was delivered on the 4th working day, although with the weekend it does add up to almost a week. We are sorry if this was too long in this instance. We do offer faster delivery options at the checkout as well. We are glad you enjoyed your products.
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