How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown&Co Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 282 reviews

Trusted Customer

Feefo Verified

10 months ago

Excellent service from the beginning

Brown&Co

9 months ago

Thank you for sharing your feedback. We’re pleased to hear your experience was efficient and positive.

Simon Hatch

Feefo Verified

Clevedon

10 months ago

What Simon Hatch said about Brown&Co:

Very good service throughout my various sales , always kept me up to date with progress.

Brown&Co

9 months ago

Thank you for your feedback. We are pleased to know that our service and regular updates have met your expectations throughout your sales.

Paul and Charlotte

Feefo Verified

10 months ago

What Paul and Charlotte said about Brown&Co:

Excellence

Top notch! Neil and Charlie were fantastic. Helpful and informative, friendly and efficient. I’d recommend using them in a heartbeat.

Brown&Co

9 months ago

Thank you for your generous feedback. We’re delighted to hear that Neil and Charlie provided you with helpful, informative, and efficient service, and we truly appreciate your recommendation.

Trusted Customer

Feefo Verified

10 months ago

Superb from start to finish

Excellent.

Brown&Co

10 months ago

Thank you for your feedback! We’re delighted to hear that you had such a smooth and positive experience.

Trusted Customer

Feefo Verified

10 months ago

A professional friendly company

Helpful considerate and very professional It was our sister’s house that we were selling as she had passed away We live in Norfolk and her house was in Retford The distance meant that somethings had...

Brown&Co

10 months ago

Thank you for your kind review. We’re sorry for your loss and appreciate your trust during a difficult time. We’re glad we could support you throughout the sale and help make the process as smooth as possible.

Trusted Customer

Feefo Verified

10 months ago

Brown & Co

Neil and Charlie were extremely helpful during the protracted sale of my father in law's bungalow. They kept us informed of any updates with regard to viewings and the progress of the sale.

Brown&Co

10 months ago

Thank you for your kind review. We're glad we could support you through the extended sale process and keep you updated throughout. Your feedback is much appreciated.

Trusted Customer

Feefo Verified

11 months ago

Neil and Charlie were wholly invested in helping us move house. Helpful, personable, efficient, and effective, they made the process of selling as painless as possible.

Brown&Co

10 months ago

Thank you for your kind words. It’s great to hear our team was able to support you throughout the moving process and make selling as smooth as possible.

Mr David Nightingale and Mrs Michele Nightingale

Feefo Verified

Retford, Notts

11 months ago

What Mr David Nightingale and Mrs Michele Nightingale said about Brown&Co:

Fantastic Estate Agents

Really helpful and informative. Neil always returned my calls and kept me updated all the way.

Brown&Co

10 months ago

Thank you for your feedback! We’re pleased to hear you found the support helpful and that communication was consistent throughout.

Trusted Customer

Feefo Verified

11 months ago

Efficient and honest

Brown&Co

10 months ago

Thank you for your feedback. We’re glad to have provided a service that was efficient and transparent, meeting your needs throughout the process.

Trusted Customer

Feefo Verified

11 months ago

Well informed and helpful

Well informed and very helpful Available when we needed advise Professional in every way

Brown&Co

10 months ago

Thank you for your kind review! We’re glad to hear you found our support helpful and professional.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo