How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews

Displaying all 19,354 reviews

Ann McCabe

Feefo Verified

GBR

4 days ago

What Ann McCabe said about Brown & Brown:

Employer liability service

They made the process easy for me. Communication was prompt , thorough and helpful

Wendy

Brown & Brown

2 days ago

We're so glad you had a positive experience, thank you for sharing it.

Maria Teresa Quinn from Durham City UK

Feefo Verified

4 days ago

What Maria Teresa Quinn from Durham City UK said about Brown & Brown:

Local Excellence.

Always helpful and courteous and friendly. Efficient in acquiring and giving advice. I like having hard copy documents which they do. I'm glad they are local to me. They are fab.

Trusted Customer

Feefo Verified

4 days ago

5 star reliable service

Excellent service as always. Competitive but honest in their explanation. Helpful information and flexible payment options.

Mike Shields

Feefo Verified

GBR

4 days ago

What Mike Shields said about Brown & Brown:

Car insjrance renewal

Prompt responses Different staff were happy to help - not just the original case handler

Wendy

Brown & Brown

2 days ago

We are delighted to hear that you experienced such responsive and supportive service from our team. Thank you for taking the time to share your positive feedback with us.

David Dave

Feefo Verified

GBR

5 days ago

What David Dave said about Brown & Brown:

Excellent

Down to earth and very nice staff who care !

Richard England

Feefo Verified

GBR

5 days ago

What Richard England said about Brown & Brown:

Total Trust in our Account Handlers

Fran and Rachel are fantastic, they totally understand our needs and always have our best interests at heart. The trust built up over the years is well deserved and makes renewal smooth and simple.

Mick & Josephine Geraghty

Feefo Verified

GBR

5 days ago

What Mick & Josephine Geraghty said about Brown & Brown:

Very professional

Great service, very professional, always there for help and guidance. We feel very secure that they take care of our insurance needs.

Melanie

Brown & Brown

1 day ago

Hello Mick & Josephine Geraghty, Thank you for sharing your positive experience with us. We are delighted to know that you feel well-supported and secure with our services. Kind regards, Melanie Brown & Brown

Robert Magri

Feefo Verified

GBR

5 days ago

What Robert Magri said about Brown & Brown:

Great company, great service

Wendy

Brown & Brown

2 days ago

Thank for a great review! Your satisfaction is our top priority.

Trusted Customer

Feefo Verified

5 days ago

First Class Service

I have been dealing with Karlina for some years. She is absolutely wonderful. Extremely competent and helpful. Always first class service. Recommend Brown & Brown highly.

Anthony Gourlay

Feefo Verified

5 days ago

What Anthony Gourlay said about Brown & Brown:

First Class

Miki

Brown & Brown

5 days ago

Hello Mr Gourlay, Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you back again soon. Kind regards, Miki Brown & Brown

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo