How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 17,916 reviews

Bernard Walsh

Feefo Verified

GBR

18 days ago

What Bernard Walsh said about Brown & Brown:

Excellent

Wendy

Brown & Brown

16 days ago

Thank you for taking the time out to leave a review.

Rod Stewart

Feefo Verified

GBR

18 days ago

What Rod Stewart said about Brown & Brown:

Matthew arranged cover when I was told that no one would cover my previously flooded property by my previous broker and all in 24 hours

Louis

Brown & Brown

16 days ago

Thank you for taking the time to leave a review. I'm glad to hear that you are pleased with Matt's service. I'll let Matt and their branch manager. I'm certain they will be delighted to hear your feedback.

Barry Aitken

Feefo Verified

GBR

19 days ago

What Barry Aitken said about Brown & Brown:

Great Service!

I have been incompetent. When I realised the problem I contacted B&B, and Anna Scott-Beer provided fantastic support and resolved the issues efficiently and effectively

Kim

Brown & Brown

16 days ago

Thank you for taking the time to leave a review. We are glad that you are happy with our service.

NEAL JOHN STENNETT

Feefo Verified

GBR

19 days ago

What NEAL JOHN STENNETT said about Brown & Brown:

Excellent service

Andy

Brown & Brown

4 hours ago

Thank you for your continued support

Trusted Customer

Feefo Verified

19 days ago

Prompt, efficient and personable.

Happy to receive a prompt, efficient and personal service from Browns.

Ellie

Brown & Brown

15 days ago

Hello, Thank you for your kind words and for choosing Brown & Brown. We're delighted to hear about your positive experience and appreciate you highlighting the prompt, efficient, and personal service you received. Kind regards, Ellie Brown & Brown

Russell Honey

Feefo Verified

19 days ago

What Russell Honey said about Brown & Brown:

Excellent service

Jeff Adams

Feefo Verified

GBR

19 days ago

What Jeff Adams said about Brown & Brown:

Excellent Service

Very good and friendly service.

Trusted Customer

Feefo Verified

19 days ago

Helpful

Good friendly business

Stacie

Brown & Brown

8 days ago

Hello, We really appreciate you taking the time to share your positive feedback. It's wonderful to know you found our business good and friendly. Kind regards, Stacie Brown & Brown

Joanna Mac

Feefo Verified

19 days ago

What Joanna Mac said about Brown & Brown:

Good and happy

Quick and easy .Connor Shine very good help

Alysha Duffy

Brown & Brown

19 days ago

Dear Customer, Thank you very much for your review, we’re delighted to hear your positive experience and pleased we could assist you. We will be sure to pass your review on to Connor. Kind regards, Brown & Brown - Rickmansworth

Trusted Customer

Feefo Verified

19 days ago

Livery Insurance / public Liability

Courteous staff I spoke to a colleague called Jackie who was vey knowledgeable and explained everything I needed to know.

Chloe

Brown & Brown

19 days ago

Hello, We are delighted to hear that you had such a positive experience with our team, and we appreciate you highlighting Jackie's expertise. It's wonderful to know that she was able to assist you effectively and explain everything you needed. Kind regards, Chloe Brown & Brown

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo