How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 17,452 reviews

Trusted Customer

Feefo Verified

10 days ago

Excellent insurance renewal process

Detailed renewal report & discussion all delivered on time. Very nice people to deal with

Samantha McNally

Feefo Verified

GBR

10 days ago

What Samantha McNally said about Brown & Brown:

Excellent Service as always!

Having used David and his team for over 10 years we cannot fault anything they do, they always help us and supply an over and above excellent Customer Service!

Chris

Brown & Brown

6 days ago

Thank you for the 5* Feedback - great to read!

Trusted Customer

Feefo Verified

10 days ago

great company

very good service and always pleasant to deal with

Trusted Customer

Feefo Verified

10 days ago

Always Excellent Service, speedy but with advance warning of upcoming coverage so you can plan ahead

Wendy

Brown & Brown

5 days ago

Thank you for your kind feedback.

Wayne Morgan

Feefo Verified

GBR

10 days ago

What Wayne Morgan said about Brown & Brown:

Excellent service and knowledge of the market and our needs, James Mann was very good

Wendy

Brown & Brown

5 days ago

Thank you for taking time out to leave a great review. I will pass your comments to James, i'm sure he will be thrilled.

Jill Spencer

Feefo Verified

GBR

10 days ago

What Jill Spencer said about Brown & Brown:

Great service, quick and efficient

Wendy

Brown & Brown

10 days ago

We’re really pleased to hear that you appreciated the efficient service, thank you for taking time out to leave a review.

Trusted Customer

Feefo Verified

10 days ago

Contents insurance

Renewal too expensive

Louis

Brown & Brown

10 days ago

Thank you for taking the time to leave a review and for providing feedback regarding the price of your insurance.

Sue Dodd

Feefo Verified

GBR

10 days ago

What Sue Dodd said about Brown & Brown:

Very efficient

I had very specific requirements for 2 rental properties and they very easily and efficiently dealt with these.

Wendy Green

Feefo Verified

GBR

10 days ago

What Wendy Green said about Brown & Brown:

Excellent

Wendy

Brown & Brown

10 days ago

Thankyou for leaving a review. Your satisfaction is our top priority. :)

Trusted Customer

Feefo Verified

11 days ago

Straight Talking Advice served with professionalism and humour

Steven could not have been more thorough with his research into our business. He answered questions quickly and professionally

Ellie

Brown & Brown

3 days ago

Hello, Thank you for your kind words about Steve. We are delighted to hear that he was thorough with his research and that you found his responses to be quick and professional. Kind regards, Ellie Brown & Brown

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo