How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews

https://www.bbrown.com/uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

5,370

731

75

34

83

6,293

ratings over the past year

Displaying all 17,441 reviews

Trusted Customer

10 years ago

Service was prompt and friendly. The advisor was very helpful and patient.

0

Trusted Customer

10 years ago

All very good.

0

Trusted Customer

10 years ago

Thank you!

0

Trusted Customer

10 years ago

Professional and empathetic.

0

Trusted Customer

10 years ago

Telephone answered quickly. Price for insurance returned super quick. Quote sent online and professionally presented.

3

Trusted Customer

10 years ago

The Account Executive (Russell Winch) we dealt with was excellent. We received our quote and…

The Account Executive (Russell Winch) we dealt with was excellent. We received our quote and our insurance and roadside breakdown recovery were sorted in very rapid timescale. Got us out of a mess...

0

Trusted Customer

10 years ago

Thanks

0

Trusted Customer

10 years ago

Staff always very helpful nothing ever too much effort.

0

Trusted Customer

10 years ago

Friendly and professional

1

Trusted Customer

10 years ago

Excellent efficient customer service.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo