How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 17,450 reviews

Trusted Customer

Feefo Verified

8 days ago

excellent

Trusted Customer

Feefo Verified

8 days ago

Very good

Very helpful when you are talking to them they can assist you with any problems you have about your insurance you can get in touch with them at any time they remind you in good time when you're...

John Campbell

Feefo Verified

GBR

8 days ago

What John Campbell said about Brown & Brown:

Excellent service

Janet Simpson

Feefo Verified

GBR

8 days ago

What Janet Simpson said about Brown & Brown:

Excellent service, Judith went above and beyond to find the best price for our insurance.

Trusted Customer

Feefo Verified

9 days ago

Excellent service

Provided everything I needed with no fuss

Louis

Brown & Brown

8 days ago

Thank you for taking the time to leave a review. I'm glad to hear that you are pleased with our service.

Michael Dakin

Feefo Verified

GBR

9 days ago

What Michael Dakin said about Brown & Brown:

Insurance renewal

Good to have the renewal meeting at the farm with people who understand our business.

Adam Sutcliffe

Feefo Verified

GBR

9 days ago

What Adam Sutcliffe said about Brown & Brown:

Professional and pleasant to deal with.

Wasn't sure how good a service I was getting at first due to premiums increasing annually but was very impressed with Natalie's professionalism, Attention to detail ,politeness and persistence to...

H Mansoor

Feefo Verified

GBR

9 days ago

What H Mansoor said about Brown & Brown:

Satisfied with Brown & Brown

Professionality, honesty and attention to customer interest.

Katie

Brown & Brown

8 days ago

Hello H Mansoor, We truly appreciate you taking the time to share your positive experience with Brown & Brown. It's wonderful to hear that you found our team to be professional, honest, and attentive to your interests. Kind regards, Katie Brown & Brown

Trusted Customer

Feefo Verified

9 days ago

Annual commercial and cyber insurance review

Excellent - kept fully informed throughout.

Wendy

Brown & Brown

5 days ago

Thank you for your kind feedback.

Allan Durham

Feefo Verified

GBR

9 days ago

What Allan Durham said about Brown & Brown:

Great company to deal with

Always a good experience and dealt with by professional knowlegable staff.

Stacie

Brown & Brown

5 days ago

Hello Allan Durham, Thank you for your kind words. We're delighted to hear that you consistently have a good experience with our professional and knowledgeable staff. Kind regards, Stacie Brown & Brown

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo