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Brookes UK Ltd. Reviews

https://www.ebrookes.co.uk

Clothing for work and play - the easy way!

Service

Product

ratings over the past year

Displaying all 3,030 reviews

Trusted Customer

Feefo Verified

16 years ago

Slow response to error. Order sent twice, and charged twice, in error - slow to…

Slow response to error. Order sent twice, and charged twice, in error - slow to refund when goods returned.

Brookes UK Ltd.

16 years ago

May I apologise for this error, its very rare we'd process an order twice, The order has been fully refunded. Many thanks for highlighting this issue. Ian

Trusted Customer

16 years ago

Brookes claims duplicate order was fully refunded, but 10 days later the postage element is still outstanding. Apparently I'm expected to pay delivery even if they make the mistake.

Product reviews

Date of purchase: 07/08/2010

Trusted Customer

Feefo Verified

16 years ago

Very efficent

Date of purchase: 07/18/2010

Trusted Customer

Feefo Verified

16 years ago

Easy to use website, speedy delivery.

Date of purchase: 07/19/2010

Trusted Customer

Feefo Verified

16 years ago

excellent service - good quality product.

Date of purchase: 03/22/2010

Trusted Customer

Feefo Verified

16 years ago

good

Date of purchase: 07/20/2010

Trusted Customer

Feefo Verified

16 years ago

I found i could get two pairs of dickies trousers delivered for the price of one…

I found i could get two pairs of dickies trousers delivered for the price of one pair delivered compared to some other sites. They turned up the next day to my office. Can't complement them enough.

Date of purchase: 07/20/2010

Trusted Customer

Feefo Verified

16 years ago

Excellent speedy service

Date of purchase: 07/20/2010

Trusted Customer

Feefo Verified

16 years ago

Excellent service. Speedy delivery. Good quality item.

Date of purchase: 07/20/2010

Trusted Customer

Feefo Verified

16 years ago

Great service, efficient and fast delivery. Good quality clothing

Date of purchase: 07/20/2010

Trusted Customer

Feefo Verified

16 years ago

this was 2nd time I used Brookes on the whole order was delivered ok. But…

this was 2nd time I used Brookes on the whole order was delivered ok. But I did also order 2 Polo shirts with this order bit when I hadn't received it after 5 days I became concerned and rang to...

Brookes UK Ltd.

16 years ago

Sincere apologies Mrs Hyam for having not been informed of the delay with the polos shirts. I cannot understand why you were not informed, because as a rule as soon as we are aware that a product is out of stock we call and email our customers immediately. We put a tremendous amount of effort into maintaining a high level of customer service so this is hopefully a situation that will not occur again in the future.Once again sincere apologies for any inconvenience caused. Kay Prendergast Head of Customer Services

Date of purchase: 07/19/2010

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Brookes UK Ltd. Reviews

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