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We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

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Brookes UK Ltd. Reviews

Trusted Customer

Feefo Verified

16 years ago

Have used you on multiple occasions and will continue to do so. Fast efficient service…

Have used you on multiple occasions and will continue to do so. Fast efficient service and goods are top notch at a very low price. If some items have been out of stock you are very quick to notify...

Date of purchase: 08/23/2010

0

Trusted Customer

Feefo Verified

16 years ago

Rubbish service, slow overpriced

Brookes UK Ltd.

16 years ago

Sorry you feel this way mr Banks but we were out of stock of the t-shirts and you were notified at the time. Sometimes this happens and it is not a situation that we choose ourselves. This is why the rest of the order was dispatched to you. Our service is first rate and we take it very seriously to maintain a customer relationship. Our prices are very competetive and are not overpriced in any way.Once again sorry that you feel this way. Kay Prendergast Head of Customer Services

Product reviews

Date of purchase: 08/24/2010

0

Trusted Customer

Feefo Verified

16 years ago

There was going to be a delay in my order due to their supplier but…

There was going to be a delay in my order due to their supplier but they contacted me personally to explain and the chino's were delivered immediately they arrived and are exactly what I ordered

Product reviews

Date of purchase: 08/26/2010

0

Trusted Customer

Feefo Verified

16 years ago

Very good and reliable.

Product reviews

Date of purchase: 08/31/2010

0

Trusted Customer

Feefo Verified

16 years ago

I am not happy at all that Brooks gave my details to feefo (or anyone) and…

I am not happy at all that Brooks gave my details to feefo (or anyone) and as such I will never buy anything from Brooks again. Note to feefo ... please remove me and all my details from your...

Brookes UK Ltd.

16 years ago

Sorry you feel this way Paul, Feefo is a site that allows feedback between ourselves and our customers so that any issues may be resolved if needs be.Its a customer related service but we take your comments on board if this is how you feel. Kay Prendergast Head of Customer Services

Date of purchase: 09/01/2010

0

Trusted Customer

Feefo Verified

16 years ago

Easy negotionable website. straight forward checkout and keen prices.

Product reviews

Date of purchase: 08/18/2010

0

Trusted Customer

Feefo Verified

16 years ago

Very good company and I will be using them again in the future

Product reviews

Date of purchase: 08/12/2010

0

Trusted Customer

Feefo Verified

16 years ago

Site is easy to use and offes an excellent range of workwear and covers all…

Site is easy to use and offes an excellent range of workwear and covers all sizes, unlike builders merchants and DIY outlets. Prices are competitive and the clothing we ordered was delivered in a...

Product reviews

Date of purchase: 09/02/2010

0

Trusted Customer

Feefo Verified

16 years ago

A very good firm ,first time i have ordered from them . They didn't have part…

A very good firm ,first time i have ordered from them . They didn't have part of my order in stock and initially i was kept informed of the stock situation . I would have liked to have been kept up...

Product reviews

Date of purchase: 08/12/2010

0

Trusted Customer

Feefo Verified

16 years ago

I am very satisfied with Brookes service and product range. Their proices are fair and their…

I am very satisfied with Brookes service and product range. Their proices are fair and their service id prompt and efficient.

Product reviews

Date of purchase: 08/11/2010

0

Brookes UK Ltd. Reviews

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