Brookes UK Ltd. Reviews

Thank you for your comments on the returned garments. our returns policy is a 10/14 day turnaround from reciving the goods back into our warehouse. Your refund will be dealt with on this service level basis and your account credit accordingly. We appreciate your feedback on this subject and will expedite your return once received. Kay Prendergast Head of Customer Services

Your credit card after further investigation has been credited on 16.10.10 Kay Prendergast Head of Customer Services

Sorry to hear your comments on this Mr Visram, you are quite correct in ther fact that you shouldnt have to chase your order and we ususally email the customer to confirm that an item is either out of stock or going to be delayed so i cant understand why you werent kept informed and apologise. We take our service and customer relations very seriously so will look into this for you. Kay Prendergast Head of Customer Services

Sorry to hear about the gloves and might i say i am very surprised as these are one of our best selling gloves and i have not had any negative feedback on these. We take your comments very seriously so will look at the gloves and have them tested for future. Kay Prendergast Head of Customer Services