Brookes UK Ltd. Reviews

what a load of twaddle, i was asked to forward my confirmation of order e-mail back to you, i did so and my order was for size 38, as per the confirmation from you, which was the reason i was given an e-mail freepost address to return YOUR MISTAKE, i had to make a two mile journey to a post office at my expense to send YOUR MISTAKE back to you, i was told by e-mail that after reciept of YOUR MISTAKE BEING RETURNED TO YOU, i could expect reimbursement within two weeks, minus postage !!!!, so i paid for YOUR MISTAKE, IF !!! i should want to have the correct order delivered i was to pay again on order and hope that you would eventually get it right. you are denying the truth and actually lying about our correspondence, which by the way is all on my computer, i am prepared to print our correspondence and forward it to the company who actually supplied the goods, next day, free postage, and £15.00 cheaper. bury your heads in the sand if you wish, but that is no way to maintain and expand a business. AND DENYING LIABILITY WHEN YOU HAVE ALREADY ACCEPTED SAME IS A FARCICAL BACK PEDDLE BY AN IDIOT. MY COMMENTS COULD APPEAR BEFORE FELLOW TRADESPEOPLE WHO MAY BE UNWISELY THINKING OF ORDERING FROM YOUR COMPANY. when i make mistakes, i rectify them to customers satisfaction, i do not turn the truth to the innocent, i am still in business and have a good name. we will talk next year and compare developement.