Very quick delivery of bulk of order. One ball of wool had to come from abroad, but I was told it would be 7-10 days and it arrived after 10 days. It is good to be kept informed of progress of...
was expecting 7-10days delivery but delivery company tried less that 2 days later and again after the bank holiday. loved the bag the yarn arrived in, will use it to gift the completed item.
Date of purchase: 08/24/2017
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Trusted Customer
8 years ago
Very unhappy with the packaging as the plastic bag was open and looked too small for the items inside. The net bag the wool was in was also open.not tied as in previous orders.
Kassandra
LoveKnitting
8 years ago
Hi there, thank you for your feedback. I'm so sorry to hear that your parcel arrived open. Our warehouse team have strict guidelines to follow when packaging up orders - I shall certainly be in touch with the warehouse manager to ensure that our high standards are being met consistently.
I do hope that none of your yarn has been damaged. I shall be in touch shortly to follow this up.
Best wishes,
Kassandra
Product reviews
Date of purchase: 08/25/2017
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CU
Customer
8 years ago
What Customer said about LoveKnitting:
Quick delivery, beautifully packaged and wool very reasonably priced.
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