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Brendan Vacations Reviews | Customer Service Reviews for https://www.feefo.com/reviews/brendan-vacations | Feefo

Displaying all 1,107 reviews

Trusted Customer

1 year ago

Date of purchase: 08/26/2023

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Trusted Customer

1 year ago

Date of purchase: 11/10/2023

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Kim

Brendan Vacations

11 months ago

Thank you for sharing your feedback with us. We are thrilled to hear that you had an enjoyable vacation and appreciate your positive comments about the itinerary. Despite a few elements not meeting your expectations, we are happy to know that you have created beautiful honeymoon memories, and we are grateful that you chose to travel with us.

Trusted Customer

1 year ago

Date of purchase: 03/09/2023

Product reviews

Raymond L Hendriksma

Schoolcraft, Michigan

1 year ago

Date of purchase: 09/16/2023

What Raymond L Hendriksma said about Brendan Vacations:

Awesome but expensive and poor communication

Very poor communications, never knew who you were communicating with. Brendan seemed have been bought out and was in transition!

Kim

Brendan Vacations

1 year ago

Your feedback is important to us, and we're grateful that you chose Brenden Vacations for your travel. We recognise that there may have been some issues with your pre-tour experience, and we apologise if you felt that our Reservations Team could have been more helpful. We will review your feedback to address any potential issues in the future. Despite the pre-tour concerns, we're thrilled you thoroughly enjoyed the excellent itinerary and received exceptional service from the Travel Director. Your positive experience reaffirms our commitment to creating memorable travel experiences. We strive to offer a balance of guided exploration and personal time for our travellers, and we provide Optional Experiences alongside our main itinerary. We understand your concerns about the cost of these experiences. It's important to note that these experiences are completely optional and can be booked at your discretion. The price includes transportation to and from the experience, a trip with Local Specialists, and the entrance fee, if applicable.

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Karl Ballog

Union city pa usa

1 year ago

Date of purchase: 06/08/2023

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Trusted Customer

1 year ago

Date of purchase: 07/16/2023

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Kim

Brendan Vacations

11 months ago

Thank you for taking the time to offer feedback regarding your recent trip. We are pleased to hear that our On the Road Team contributed to making your vacation experience even more memorable. At Brendan Vacations, we are dedicated to providing the highest quality travel experiences for our esteemed guests and strive to foster a sense of curiosity and adventure within them. We appreciate your choice to travel with us and hope to have the opportunity to welcome you again in the near future.

Trusted Customer

1 year ago

Date of purchase: 07/29/2023

Trip could have been amazing if Brendan had been more accommodating.

Still upset that I received no compensation from getting sick on the trip because we were forced to sit next to a sick member of our group. And we had trip insurance.

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Trip could have been amazing if Brendan had been more accommodating.

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Kim

Brendan Vacations

1 year ago

Thank you for taking the time to complete your review. At Brendan Vacations, we are committed to ensuring our guests' satisfaction. We value all positive or negative feedback as it helps us improve our services and provide the best travel experiences. We apologise if your travel experience did not meet your expectations. Our Travel Directors are trained to identify and encourage unwell guests to wear masks, although we cannot control their actions. We understand the challenges of preventing illness from spreading, and we thank you for taking personal responsibility and carrying any necessary protective equipment. Despite any discomfort you may have experienced, we are thrilled that you have enjoyed the beauty of Ireland and Scotland. We thank you for being our guest.

Susan O

New Orleans

1 year ago

Date of purchase: 06/08/2023

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Darla Holland Shepard

Yorba Linda, CA

1 year ago

Date of purchase: 06/07/2023

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Jeffery Findle

Apex, North Carolina USA

1 year ago

Date of purchase: 08/29/2023

What Jeffery Findle said about Brendan Vacations:

Best of Ireland - Fall of 2023 👍👍👍🇮🇪🇺🇸

I would highly recommend Brendan Vacations/Trafalgar to anyone I know and more. Thumbs up all around!

Product reviews

Kim

Brendan Vacations

11 months ago

At Brendan Vacations, we take great pride in meticulously curating tours that deliver the most exceptional experiences for our guests and ensure they receive outstanding value for their investment. Our unwavering commitment is to make each journey a truly unforgettable one. We are delighted that our On the Road Team went above and beyond to elevate your travel experience.

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About Brendan Vacations

We are the Celtic travel experts. From guided tours to independent customized vacations, we promise uniquely tailored experiences that are planned, managed and personally delivered by passionate, fun-loving locals behind the blue door in Dublin, Ireland. With more than 50 years of experience creating deep friendships in the Celtic travel community, no one knows Ireland and Scotland quite like us. Our unrivalled knowledge is what builds your perfect trip. We are your personal connection to our Celtic homelands.

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0207 881 7947

15 Grosvenor Place, London, Greater London, SW1X7HH, United Kingdom

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Brendan Vacations Reviews

Highlights of Ireland & ScotlandMore reviews of this product (40)View product websiteBeautiful countries. Plentiful opportunities for visiting historic and scenic sights. Congenial bus mates. Outstanding tour director, Met all my expectations.

Self Drive IrelandMore reviews of this product (210)View product websiteMy husband and I took this trip for our honeymoon and it was amazing. There were a few hiccups, such as not having a ride from the airport to our first hotel as planned and not having tickets for an...Read all

Private Chauffeur IrelandMore reviews of this product (178)View product websiteOur private chauffeur took the hassle out of the trip. Fifteen years earlier, I had done the driving myself. This most recent trip was much less stressful without the driving and I was able to...Read all

Britain & Ireland GrandeurMore reviews of this product (14)View product websiteGreat itinerary, great guide, Too much seat time in bus, too many additional charges to an already expensive trip, poor communication to those opting out of a extra tour,

Iconic Ireland & Ashford CastleMore reviews of this product (31)View product websiteA trip of a life time

Best of ScotlandMore reviews of this product (76)View product websiteWe had an amazing motor coach driver who could thread a needle with that vehicle😊. Our travel director was personable and knowledgeable. The Logan Hotel was in a beautiful setting and had a lovely...Read all

Highlights of Ireland & ScotlandMore reviews of this product (40)View product websiteFirst, let me share the positive side of the trip. The places we visited were amazing in Ireland, Northern Ireland and Scotland. The extra itinerary choices were also good - well planned and...Read all

Irish HighlightsMore reviews of this product (66)View product websiteWe had an excellent guide. She gave us so much information everyday, we felt liike we really learned about the Irish people and customs. She gave us the exact correct amount of time for each stop,...Read all

Self Drive IrelandMore reviews of this product (210)View product websiteFabulous hotels and beautiful country!

Best of IrelandMore reviews of this product (67)View product websiteEverything was fantastic in just about every way. The tour director and coach driver were outstanding in every way. The scheduling - the sites visited - the lodging - the food - the service - the...Read all

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