Breeze Motor Group is no longer an active Feefo customer
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Trusted Customer
6 years ago
Very good service in a very busy time indeed. They had difficulties communicating with the finance team but they were quite accomodating and pleasant.
Chloe
Breeze Motor Group
6 years ago
Thank you for your review of Breeze Volkswagen, we really appreciate it and your patience during this challenging time. Take care and we hope to welcome you again.
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Trusted Customer
6 years ago
A bit deflated...
Initially great service but unfortunately original sales advisor left, Lockdown also Happened. No communication at all until mid June, then it felt very rushed. I felt the personal customer service...
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Chloe
Breeze Motor Group
6 years ago
It is a shame to hear you did not feel fully satisfied with your experience with us here at Breeze Volkswagen. Please be assured we are doing our upmost during this difficult time to continue delivering the best customer service, and to ensure our customers leave our premises feeling positive about their experience. We will pass your feedback on to our Sales Manager and hope to be able to gain your trust and belief in us again. Take care.
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Trusted Customer
6 years ago
Car is currently back with dealer after 8 days having it. Software faults
Allowed me to have courtesy car for 6 weeks whilst waiting for mine to arrive. Unfortunately only had my new car for 8 days when the infotainment screen died. They’ve had it back now for a week and I...
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Chloe
Breeze Motor Group
6 years ago
Thank you for giving us as four star rating. Given the circumstances we are working hard to resolve the issues and get your car back to you as soon as possible.
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Mrs Oliver
Romsey
6 years ago
What Mrs Oliver said about Breeze Motor Group:
The whole experience of buying my new T-Roc has been great from start to finish. Fabio kept me informed every step of the way and was never pushy at any stage which I really appreciated. He...
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Chloe
Breeze Motor Group
6 years ago
Your feedback is so important to us, thank you so much for your five-star review! We're so pleased to hear you enjoyed your time here at Breeze with Fabio and Zoe, and hope you enjoy your new car. We will be sure to share your feedback with the team too. Take care and we hope to see you again.
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MC
Mr Cleal
6 years ago
What Mr Cleal said about Breeze Motor Group:
Average experience unfortunately
Overall I felt that the service was very average when purchasing my vehicle from Breeze VW. Organising a test drive and being given the freedom to drive the car wherever was probably the best part of...
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Chloe
Breeze Motor Group
6 years ago
We're sorry to hear you did not feel fully satisfied with your experience whilst visiting us. Your feedback has been passed on to our General Sales Manger.If you'd like to discuss this further with him,please e-mail us at feedback@breezemotorgroup.co.uk with your best contact telephone number and he will be in contact.
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Mr Williams
6 years ago
What Mr Williams said about Breeze Motor Group:
Took care of a faulty adblue sensor warranty claim without fuss. Much appreciated.
Chloe
Breeze Motor Group
6 years ago
We really appreciate your feedback, thank you for your five-star review. Take care.
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MR
Mr Ross
Poole
6 years ago
What Mr Ross said about Breeze Motor Group:
Breeze inspires confidence
The car is fine. The price was OK though not a bargain. The sales pitch was fair but slightly too enthusiastic. The salesman was rather casual on pandemic drill.
Chloe
Breeze Motor Group
6 years ago
Thank you for your honest review of your recentexperience with us. We will pass your feedback on to our General Sales Manager to deal with this appropriately. We are taking the current situation extremely seriously here at Breeze and have guidelines in place for both staff and customers to follow, so this will be addressed also.
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Mr Flay
Ferndown
6 years ago
What Mr Flay said about Breeze Motor Group:
yes their excellent customer service is friendly and thorough. I recently had my ist year service and I was given a prompt booking slot. and this was during the current lockdown. Again very friendly...
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Chloe
Breeze Motor Group
6 years ago
Thank you so much for your detailed five-star feedback of your experience with us at Breeze! We really appreciate it and are so pleased to hear you enjoyed your time with us. We hope to see you again. Take care!
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MC
Miss Chapman
6 years ago
What Miss Chapman said about Breeze Motor Group:
Great service
Very friendly and helpful
Chloe
Breeze Motor Group
6 years ago
Thank you for providing your feedback of your experience with us here at Breeze Volkswagen!
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Mrs Diaper
6 years ago
What Mrs Diaper said about Breeze Motor Group:
Very efficient service
Chloe
Breeze Motor Group
6 years ago
Thank you for your five-star review of Breeze Volkswagen.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
