Breeze Motor Group is no longer an active Feefo customer
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Trusted Customer
5 years ago
Good service from the people but no card payment a problem!
Emma was very helpful throughout the process and also very patient. All the people I dealt with at Poole Breeze were polite and helpful but they need more staff!
It's also a major disadvantage Breeze...
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Chloe
Breeze Motor Group
5 years ago
We are sorry to hear you were not fully satisfied with your recent experience with us. We do accept card payments here at Breeze Van Centre Poole, but there are limited amounts we can accept on card payments as part of our payment process which is set in line with our business operations. We hope to welcome you back to Breeze again in the future. Take care.
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Trusted Customer
5 years ago
Repeat offender
I have very recently left positive feedback for Breeze. That position has not changed so far my dealings with this company has been nothing but positive. A pleasure to do business with!
Chloe
Breeze Motor Group
5 years ago
Thank you for your review! It's really important to us and we're so glad to hear of your five star experience once again. Take care and we look forward to seeing you again.
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MP
Mr Pearse
5 years ago
What Mr Pearse said about Breeze Motor Group:
Breeze Volkswagen what’s not to love?
Could not have tried any harder to make the experience of buying a car as easy and dare I say enjoyable! Nothing seemed to be too much trouble and all the staff members that I encountered were...
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Chloe
Breeze Motor Group
5 years ago
Thank you for your review! Our team here at Breeze Volkswagen really appreciate your feedback and we hope to be able to welcome you again in the future. We hope you enjoy every minute of your new car, take care!
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MM
Mr Ferreira Mendes
5 years ago
What Mr Ferreira Mendes said about Breeze Motor Group:
Good deal
Very good customer service, all staff prompt to help, definitely recommend you to get your new van at Breeze Volkswagen in Havant
Chloe
Breeze Motor Group
5 years ago
Your experience and feedback is really important to us, we are so pleased to hear of your recent 5 star experience! We hope you enjoy your new van, and look forward to welcoming you again. Take care!
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Trusted Customer
5 years ago
Exceptional helpful service
Couldn’t have done anymore to make the buying process so easy from start to finish
Chloe
Breeze Motor Group
5 years ago
Thank you very much for your five star feedback, it is hugely appreciated by us all here at Breeze Van Centre Poole! Take care and we hope to see you again.
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Trusted Customer
5 years ago
Doesn’t feel like Breeze can be trusted. Asked for parcel shelf to be sorted and fell off on way home and still not sorted. Inferred new tyres needed on 4mm then flat tyre within a couple of days.
Chloe
Breeze Motor Group
5 years ago
We're sorry to hear you did not feel fully satisfied with your recent experience with us here at Breeze. We have passed your feedback on to our Aftersales Manager and this will be dealt with accordingly. If you would like to discuss further with a member of our team, please don't hesitate to reach out to us on marketing@breezemotorgroup.co.uk. We hope to regain your trust in the future.
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Trusted Customer
5 years ago
Excellent service
Very good service
Chloe
Breeze Motor Group
5 years ago
We really appreciate your five-star review, thank you very much! Take care.
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Trusted Customer
5 years ago
Vehicle went in with a fault. Fault not rectified. Given a £950 bill
Vehicle fault not rectified. Not returning calls. Given £950 bill.
Chloe
Breeze Motor Group
5 years ago
We appreciate your feedback and are sorry to hear you did not feel satisfied with your recent experience with us. We understand after several visits, you decided to take your vehicle back to the third party garage to have the identified compression faults rectified. However, if we can assist any further or in the future please do reach out. Take care.
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MM
Mrs Martin
5 years ago
What Mrs Martin said about Breeze Motor Group:
Excellent customer service
I had a excellent customer experience. The salesman Jack was professional, polite and very patient. The whole process was less stressful than expected thanks to Breeze Volkswagen and no pressure was...
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Chloe
Breeze Motor Group
5 years ago
Thank you so much for leaving such a detailed and kind review of your recent experience with Jack here at Breeze Volkswagen in Poole! Your feedback is really important to us, we really appreciate the five star rating. We'll share your review with Jack and the team. Thanks again, and take care. We hope to welcome you again soon. Enjoy the new car!
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Trusted Customer
5 years ago
Ryan Beegan was first class; personable, helpful and efficient.
Excellent customer service
Chloe
Breeze Motor Group
5 years ago
Thank you very much for your five star review, and special comments for Ryan. We will be sure to share these with Ryan and the team. Take care, we'll see you again in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
