Great service. The lady I spoke to was extremely helpful & knowledgable about the area & facilities. I received an email confirmation immediately after booking.
Product reviews
Carolyn
Brecon Beacons Holiday Cottages
10 years ago
Thank you for your fantastic feedback following your holiday at Little Mountain Cottages.
Kind regards
Carolyn
The staff at Brecon Cottages were very polite & helpful. We had to make a change to our booking date at the last minute & the staff & cottage owners were all very accommodating.
Product reviews
Carolyn
Brecon Beacons Holiday Cottages
10 years ago
Thank you for taking the time and reviewing Duck Cottage. We are so pleased that you had a lovely stay.
Kind regards
Carolyn
Date of purchase: 10/30/2015
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Brecon Beacons Holiday Cottages:
A reference number on the website for the cottages would be useful
Product reviews
Carolyn
Brecon Beacons Holiday Cottages
10 years ago
We are sorry that you were disappointed with your stay at Berth Fedw we have forwarded your comments on to the owners and please see their response below:-
On their arrival I did ask them to use water "thoughtfully", I said that we have never had a problem but my neighbours had run out of water as we had not had any rain for 6 weeks and therefore would they use half flush on the toilet, turn off taps when brushing their teeth etc. The shower is a power shower, they obviously didn't pull the power cord which is next to the shower. I do make sure that guests have my mobile number so that they can call me with any questions, although I am around on the farm 90% of the time.
They came to the laundry room when I was out there after dark, I did not hear them coming which made me jump! They asked about the washing machine, I merely repeated "the washing machine?" to them as I had not heard. They then said their son had fallen in the mud and got very muddy, I merely asked how muddy as I obviously did not wish to put items caked in mud in the ordinary machine without rinsing them first.
As regard to the Wifi, I explained that our phone had been out of order and had just come back on but I was told the broadband might be slow, which is was. I merely explained that it is never as quick as in towns but at the moment it wasn't very good at all. In fact it went again the next day caused by the council cutting through a cable in Talgarth and I have only got it back today. Guests have been using the wifi all summer without problems. But I have no control over BT.
I do not understand about the dogs barking at 7am on the Saturday, at 7am on Saturday they were with us on the farm. At 8am on Friday I had just got back from the market then but I do not think that 8am on a farm is unreasonable. I have never known the dogs to howl and no one has ever complained about the dogs barking before.
I am sorry that they feel this way but nothing was said to us about anything when they were here, indeed my husband asked the gentleman when he saw him if everything was okay and he replied yes and that they had enjoyed themselves.
Date of purchase: 10/28/2015
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Feefo Verified
10 years ago
Very good
Product reviews
Date of purchase: 08/22/2015
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Brecon Beacons Holiday Cottages:
Very informative and well designed website. Booking went very smoothly.
Product reviews
Carolyn
Brecon Beacons Holiday Cottages
10 years ago
Thank you for your positive feedback for The Crown. I do hope we will have the pleasure of welcoming you back sometime in the future.
Kind regards
Carolyn
Date of purchase: 10/28/2015
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Brecon Beacons Holiday Cottages:
as usual details exact and prompt
Product reviews
Carolyn
Brecon Beacons Holiday Cottages
10 years ago
Thank you for your positive review and we do look forward to welcoming you back sometime soon.
Kind regards
Carolyn
Brecon Beacons Holiday Cottages has over 350 cottages across the Brecon Beacons and Black Mountains. Whether you're looking for a sweet little cottage for 2 or a huge farmhouse for 22, we have a perfect place for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Brecon Beacons Holiday Cottages has over 350 cottages across the Brecon Beacons and Black Mountains. Whether you're looking for a sweet little cottage for 2 or a huge farmhouse for 22, we have a perfect place for you.