Accommodation was dirty and insecure. We were refused an update unless we paid a further £120. although other complainants were getiing free upgrades. We purchased cleaning materials and cleaned the...
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BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were so disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this wasn't the case. However, we are glad to hear that the Park Operator made amends and that you enjoyed your complimentary holiday at another of their parks.
BreakFree Holidays
Break free holidays are amazing. I'm disabled and without theses holidays I wouldn't be able to afford a break away.i look forward to your offers on line .
Product reviews
Date of purchase: 06/15/2014
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Trusted Customer
11 years ago
Easy to use website, clear instructions and secure payments option.
Product reviews
Date of purchase: 06/12/2014
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Trusted Customer
11 years ago
Thr booking was very simple and the staff helpful.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.