I was given incorrect information at time of booking. See my comments below.
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry that you were disappointed by the accommodation allocated to you by Haven Littlesea, although we are glad to hear that you still enjoyed your holiday.
However, BreakFree Holidays does not allocate accommodation, this process is entirely carried out by the park and so you would be best to discuss this with them. We will pass your feedback on to Haven for you but we would advise that you put your complaint and request for recompense in writing to them directly, via email or letter.
BreakFree Holidays
Poor customer service in shoddy area uninterested staff
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were disappointed with the service and facilities at Skipsea Sands.
Our aim at BreakFree is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide facilities and accommodation which are - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion.
We will forward your feedback to Park Resorts. If you would like to provide us with more information regarding this matter, please email:
tell-us-more@breakfreeholidays.co.uk
BreakFree Holidays
It is quite easy to book, we have done it many times and if we have a problem we only have to ring and it is sorted very quickly, not often that happens
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.