Great company to deal with. Helpful and responsive with quick delivery. Good quality products.
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback, very pleased you were happy with everything.
Thanks for using Removal Boxes .co.uk
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback, very pleased you were happy with the
Removal Box Pack.
Thanks for using RemovalBoxes.co.uk
Date of purchase: 09/06/2024
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Simon Ward
Feefo Verified
1 year ago
What Simon Ward said about Boxes for Moving Home:
Expensive and poor quality
Martyn
Boxes for Moving Home
1 year ago
Hi Simon,
Sorry to hear you are not happy. All our prices are clearly displayed on our website so not quite sure how you missed that. We certainly haven't had any issues with quality so we are sorry they were not what you were expecting. All our Boxes are Double Walled Strength specifically made for moving house, so they should be more than adequate for that purpose.
Feel free to reach out anytime if you need to.
Kind Regards,
Martyn - 01580 230 303
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Hi Simon,
Sorry to hear you are not happy. All our prices are clearly displayed on our website so not quite sure how you missed that. We certainly haven't had any issues with quality so we are sorry they were not what you were expecting.
All our Boxes are Double Walled Strength specifically made for moving house, so they should be more than adequate for that purpose.
Feel free to reach out anytime if you need to.
Kind Regards,
Martyn - 01580 230 303
We have only received some of our order, meaning we have had to go out and buy at the last minute and it has put us behind schedule.
Apparently it is the couriers fault.
They did say they would...
Read more
Martyn
Boxes for Moving Home
1 year ago
Hi Katherine,
We are sorry you have had this issue, it is very unusual, however issues do happen every now and again.
We are slightly disappointed you rated a 1 star seeing as we were very much contactable anytime & we answered your calls over the weekend reassuring you at the time we will sort out the problem so you would not be out of pocket.
I can confirm we have refunded the missing item as we can see it is still out on delivery via the tracking link, so we are not quite sure at this stage what the courier company has done with it.
Once again, apologies for the inconvenience caused.
Kind regards,
Martyn.
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Hi Katherine,
We are sorry you have had this issue, it is very unusual, however issues do happen every now and again.
We are slightly disappointed you rated a 1 star seeing as we were very much contactable anytime & we answered your calls over the weekend reassuring you at the time we will sort out the problem so you would not be out of pocket.
I can confirm we have refunded the missing item as we can see it is still out on delivery via the tracking link, so we are not quite sure at this stage what the courier company has done with it.
Once again, apologies for the inconvenience caused.
Kind regards,
Martyn.
Amazing quality boxes, delivered quite quickly and a very personal and friendly customer service experience! Couldn’t recommend them more!
Martyn
Boxes for Moving Home
1 year ago
Hi Amy,
Thanks very much for your positive feedback.
Much appreciated and really helps us.
Hope the move went well.
Thanks for using Removal Boxes .co.uk
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Hi Amy,
Thanks very much for your positive feedback.
Glad the Small Removal Boxes worked well.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Hi Amy,
Thanks very much for your positive feedback.
Glad the Medium Removal Boxes worked well.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Hi Amy,
Thanks very much for your positive feedback.
Glad the Large Removal Boxes worked well.
Hope the move went well.
some items never came and when enquired I was told it was too late to receive a refund or the items for that matter - unacceptable as I paid a lot of money for these boxes and bubble wrap
Martyn
Boxes for Moving Home
1 year ago
Hi Gabriella,
You placed the order on the 27th July and did not make any contact with us until 19th August - over 3 weeks later. Unfortunately there is a limit to how long we can go back and offer people refunds on their orders.
Unfortunately the tracking links on the items you ordered all showed delivered.
We have a good history of being helpful and sorting out any issues or refunds customers require, however there is a reasonable limit to what we can do.
We do clearly state these terms on our website here: https://www.removalboxes.co.uk/delivery/
Had you of contacted us quickly regarding your missing item we could have looked into it and sent out a replacement or offered a quick refund.
Kind Regards,
Martyn.
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Hi Gabriella,
You placed the order on the 27th July and did not make any contact with us until 19th August - over 3 weeks later. Unfortunately there is a limit to how long we can go back and offer people refunds on their orders.
Unfortunately the tracking links on the items you ordered all showed delivered.
We have a good history of being helpful and sorting out any issues or refunds customers require, however there is a reasonable limit to what we can do.
We do clearly state these terms on our website here: https://www.removalboxes.co.uk/delivery/
Had you of contacted us quickly regarding your missing item we could have looked into it and sent out a replacement or offered a quick refund.
Kind Regards,
Martyn.
Martyn
Boxes for Moving Home
1 year ago
Hi Gabriella,
You placed the order on the 27th July and did not make any contact with us until 19th August - over 3 weeks later. Unfortunately there is a limit to how long we can go back and offer people refunds on their orders.
Unfortunately the tracking links on the items you ordered all showed delivered.
We have a good history of being helpful and sorting out any issues or refunds customers require, however there is a reasonable limit to what we can do.
We do clearly state these terms on our website here: https://www.removalboxes.co.uk/delivery/
Had you of contacted us quickly regarding your missing item we could have looked into it and sent out a replacement or offered a quick refund.
Kind Regards,
Martyn.
Excellent service - good selection, good prices, reasonable postage and quick delivery. Also good communication.
Martyn
Boxes for Moving Home
1 year ago
Thank you for your review and feedback.
We are happy you received your order and everything was as expected.
Thanks for using
Removal Boxes .co.uk
We hope the move went well.
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Thank you for your review and feedback on the
Small Removal Boxes.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thank you for your review and feedback on the
Medium Removal Boxes.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thank you for your review and feedback on the
Large Removal Boxes.
Hope the move went well.
Date of purchase: 08/10/2024
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Trusted Customer
Feefo Verified
1 year ago
Good and easily contacted
Martyn
Boxes for Moving Home
1 year ago
Thank you for your feedback.
We are pleased that all the Removal Boxes were as expected.
Thanks for using Removalboxes.co.uk, hope the move went well.
Product reviews
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback, we are pleased the
Medium Removal Boxes were as expected.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback, we are pleased the
Large Removal Boxes were as expected.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback, we are pleased the
X-Large Removal Boxes were as expected.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback and for using
Removalboxes.co.uk.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback and for using
Removalboxes.co.uk.
Hope the move went well.
Martyn
Boxes for Moving Home
1 year ago
Thanks for the feedback and for using
Removalboxes.co.uk.
Hope the move went well.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.