How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bower Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,951 reviews

Mr Arnold

Feefo Verified

6 years ago

What Mr Arnold said about Bower Group:

A difficult case! A first class result! A great company!

I am extremely pleased with the service I have received from Bower Retirement. My case proved to be very complex and difficult for both myself and Bower’s agent Mr David Kitchens, but against all the...

Mr & Mrs B Cooke

Feefo Verified

6 years ago

What Mr & Mrs B Cooke said about Bower Group:

Great service

Good contact and quick responce

Trusted Customer

Feefo Verified

6 years ago

Andrew provided to be excellent, no bluster, just answered our questions honestly and openly, after decision was made back up services were fuss/faff free Would recommend

Trusted Customer

Feefo Verified

6 years ago

Excellent, Mike was very thorough and made sure I understood everything. Tracy was keeping me informed of how things were going throughout the administration period. Would definitely recommend them.

Trusted Customer

Feefo Verified

6 years ago

Neil Hall and Ashfords solicitor should get 5* each

All contact with advisor Neil Hall was excellent. He was polite, informative and someone my Mum trusted. The first solicitor Equilaw however was a very different matter. Rude, bullying, made many...

Camille Dorset

Bower Group

6 years ago

Thank you for bringing this to our attention. We have passed this on to the relevant department who will investigate and will contact you.

Mr & Mrs L Grof

Feefo Verified

6 years ago

What Mr & Mrs L Grof said about Bower Group:

Courteous and informative, attention to details.

Excellent and efficient service from start to finish - thoroughly recommend it!

Mr & Mrs D Williams

Feefo Verified

HYDE

6 years ago

What Mr & Mrs D Williams said about Bower Group:

A very satisfactory experience from start to finish. David Bishop our adviser was superb, he answered all our questions and explained everything fully, we never felt rushed or pushed into a decision....

Mr & Mrs D Butcher

Feefo Verified

6 years ago

What Mr & Mrs D Butcher said about Bower Group:

Very pleased with the efficient and friendly service we received, our mortgage advisor Keith Dainow was very helpful explained everything in great detail and found us a very good Equity Release deal....

Miss H Datchens & Mr P Chadderton

Feefo Verified

6 years ago

What Miss H Datchens & Mr P Chadderton said about Bower Group:

Joy Harrison was an absolute star, thank you very much Joy

Once my partner and I had decided to do equity release we managed to find Joy Harrison at Bower through a friend of ours. We couldn't have had anyone better to help us through the process. Joy was...

Mr & Mrs T Hull

Feefo Verified

6 years ago

What Mr & Mrs T Hull said about Bower Group:

We can highly recommend Bower Retirement, they researched the market and found the best Equity Release company to suit us, it was arranged very quickly and efficient.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo