Straight forward from beginning to end, great service.
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Trusted Customer
Feefo Verified
2 years ago
Recommend
Good information without pressure
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Trusted Customer
Feefo Verified
2 years ago
Misleading information
The service was good helpful and informative.
However wrong information was given
Over the cost of using the same solicitor as yourselves. We were told It would be £600 in fact it was £1,273,14....
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Sharon Lewis
Bower Group
2 years ago
Thank you for taking the time to speak with us about your concerns and how we may improve our service.
I am pleased we have been able to resolve your concerns to your satisfaction. As discussed, please do not hesitate to contact us should you require any further assistance in the future.
Kind regards,
Sharon Lewis
Head of Customer Service
Trusted Customer
2 years ago
I am pleased this matter has been resolved and would not hesitate to recommend Bower in the future.
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MP
Mrs Page
Feefo Verified
Felixstowe
2 years ago
What Mrs Page said about Bower Group:
Not as scary as you imagined
Bower were efficient, not pushy & patient when I needed more time to decide on which option I wanted. The mortgage was organised much quicker than I could have imagined and Ian Bigwood was...
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Trusted Customer
Feefo Verified
2 years ago
A wonderful service that has enabled us to keep our home after illness.
From the first contact phone call right through to completion call the service has been excellent, Stephan Eddolls has been great.
We were given all of the information we needed and were never...
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Trusted Customer
Feefo Verified
2 years ago
Straightforward and honest
The service I received was first class excellent, I cannot find a fault with anything, the financial adviser ( Jeff ) was brilliant, The moment I first met him I felt I could trust him, He talked to...
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Trusted Customer
Feefo Verified
2 years ago
Recommended!
Good communication, friendly and knowledgeable staff
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Trusted Customer
Feefo Verified
2 years ago
Excellent service. Patrick McGarry is a great advocate of your product.
This was a first class service. We found Patrick McGarry an excellent advisor who gave us the details of the product in plain laymans terms without exerting any pressure on us and answered all our...
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Trusted Customer
Feefo Verified
2 years ago
Excellent service
The hole procedure from start to finish was excellent all my conversations with John Milner was polite and helpful and he sorted everything out so quick and i would recommend you to all my friends...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.