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Bower Home Finance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bower | Feefo

Displaying all 1,812 reviews

Trusted Customer

11 years ago

Date of purchase: 08/20/2013

we were impressed with the way John Lowe dealt with our needs and answered all…

we were impressed with the way John Lowe dealt with our needs and answered all our queries - the whole process was without hassle and we are grateful

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Trusted Customer

11 years ago

Date of purchase: 07/07/2013

If rather expensive. Paperwork sent to solicitors needs to be clearer - he didn't relaise he…

If rather expensive. Paperwork sent to solicitors needs to be clearer - he didn't relaise he had to pay you!

Bower Retirement Services

Bower Home Finance

11 years ago

Thank you very much for your comments, we are always looking to improve our customer experience and service levels so we will review the wording in the documentation sent to solicitors. Nigel Scott Customer Services

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Trusted Customer

11 years ago

Date of purchase: 08/11/2013

First class service from application to conclusion.

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Trusted Customer

11 years ago

Date of purchase: 08/12/2013

everything done for me very easy transaction couldn't have been more efficient

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Trusted Customer

11 years ago

Date of purchase: 07/25/2013

We found the service from Bower was excellent. If there was anything we needed confirmation…

We found the service from Bower was excellent. If there was anything we needed confirmation on or an explanation for the representative Edward Foot was easy to contact and he explained things in...

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Trusted Customer

11 years ago

Date of purchase: 07/08/2013

excellent service from mike gillis

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Trusted Customer

11 years ago

Date of purchase: 07/09/2013

Kept me informed all the time!

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Trusted Customer

12 years ago

Date of purchase: 06/27/2013

Excellent service

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Trusted Customer

12 years ago

Date of purchase: 06/04/2013

They were successful in recommending a scheme which would release the desired equity on my…

They were successful in recommending a scheme which would release the desired equity on my leasehold flat. Unfortunately the implementation of the scheme proved to be very long winded and at one...

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Bower Retirement Services

Bower Home Finance

12 years ago

Thank you for taking the time to give us your feedback. As you are aware there are a number of circumstances over which we have little or no control. Lease extensions and our clients choice of solicitors on occasion add complication and/or delays. To reduce this we have a panel of specialist equity release solicitors that we are happy to recommend to all our clients. We always monitor all cases to help minimise any delays caused by third parties and work to maximise the benefit to our client through to completion. Joanne Charles Customer Services

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Trusted Customer

12 years ago

Date of purchase: 06/27/2013

The contented middle-class couple on your brochure are pretty nauseating. I would like to see somewhere…

The contented middle-class couple on your brochure are pretty nauseating. I would like to see somewhere in large bold lettering the fact stated the interest payable on the initial sum borrowed may...

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