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Bower Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,947 reviews

Trusted Customer

Feefo Verified

10 years ago

Equity release

Very good our adviser was a lot of help and understood what we needed. Yes I would recommend to people needing the help we did .

Mr Mandale

Feefo Verified

10 years ago

What Mr Mandale said about Bower Group:

Helpful, communicative.

Trusted Customer

Feefo Verified

10 years ago

Equity release service

Mr Mike Gillis, the agent from Bower who handled my application for equity release was helpful above and beyond the call of duty. The transactions went through smoothly an I can now look forward to...

Trusted Customer

Feefo Verified

10 years ago

We found Ian Howarth from Bower Retirement to be very helpful .

we were quite happy with the service we received from Bower Retirement. It was a very drawn out affair but it was in no way the fault of Bower and Ian was a very clear and extremely helpful man who...

Trusted Customer

Feefo Verified

10 years ago

Excellent and efficient service

I contacted Bower after dealing with 2 other equity release companies that advertise extensively in the press. Bower were able to utilise their expertise to obtain a better quote than other providers...

Trusted Customer

Feefo Verified

10 years ago

Good Service

Very Professional Sue Sneath was excellent, overcame the little problems that inevitably occur Highly recommended

Trusted Customer

Feefo Verified

10 years ago

Quality service from Bower Retirement Services

Financial adviser Graham Webb made two short visits to our home and completed the whole process within several weeks, not the several months I had been led to believe from general research. I would...

Trusted Customer

Feefo Verified

10 years ago

Wedding day

We needed to release funds to help pay for our daughters wedding and decided to go for equity release with bower retirement. We were very apprehensive about taking such a big step but the Bower...

Trusted Customer

Feefo Verified

10 years ago

Equity release - well done!

Excellent service all round and would recommend this company to anyone looking for financial advice.

Trusted Customer

Feefo Verified

10 years ago

equity release

Very disappointed with the surveyor that did valuation with remarks to the state of the property, i was disgusted

Peter

Bower Group

10 years ago

Thank you for taking the time to let us have your feedback and taking the time to speak to our Customer Service Director. We are pleased that you were happy with our service and the level of care you received from your adviser. We are proud to say that we always work with our customer’s best interests at heart and will always challenge these types of issues on their behalf. As you are aware, the valuers are independent professionals instructed by the lender - working within guidelines set by their professional bodies and as such whilst we are happy to, and will always, intervene and highlight your concerns, raise points and assist our customers to challenge such a valuation, but ultimately do not have any control or influence on the final valuation.

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