How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bower Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,948 reviews

Keith Sandwell

Feefo Verified

Eastbourne

10 years ago

What Keith Sandwell said about Bower Group:

Top rate service.

Excellent service in every respect. Prompt, efficient and professional. Just over a month from initial consultation to completion.

Gillian

Feefo Verified

10 years ago

What Gillian said about Bower Group:

Well explained

Trusted Customer

Feefo Verified

10 years ago

At last!!!

I was very pleased with the service provided to me by Andrew Card even though it was a complicated process from start to finish. It took longer than we though as the lender was extremely thorough in...

Frederick

Feefo Verified

Brighton

10 years ago

What Frederick said about Bower Group:

Extremely pleased with complete service.

Very professional and informative. Explained details as simple so not too heavy. Once agreed went through very quickly. Would recommend Bower Retirement .

Trusted Customer

Feefo Verified

10 years ago

A smooth, fast, efficient service and would definitely recommend them.

The service was smooth and efficient and I appreciated that the financial advisor was there every step of the way and was ready to intervene with the lender, surveyor and solicitor if there was even...

Colm

Feefo Verified

Linlithgow.

10 years ago

What Colm said about Bower Group:

Depressing.

We had an good representative from Bower who was most helpful and a terrible experience with their solicitor.

Peter

Bower Group

10 years ago

Thank you for taking the time to give us your valuable feedback and for speaking to me today. We appreciate and understand your frustration and dissatisfaction with the lenders appointed solicitors. As discussed on the telephone, we have passed this feedback to the lender and will work with them to help them to improve the service their solicitors provide our customers. I am pleased to hear however, that you were very happy and satisfied with the service you received from Mike Gillis and The Bower Team. Please feel free to contact us should you need any further information or assistance.

Trevor

Feefo Verified

nottingham

10 years ago

What Trevor said about Bower Group:

exellent service

A very helpful and knowledgeable reprentative

Trusted Customer

Feefo Verified

10 years ago

equity

Naveed Muzaffar was professional and informative about all aspects of equity release from Bower Retirement services. I would recommend him and the company.

Christopher Walford

Feefo Verified

Bicester, Oxfordshire

10 years ago

What Christopher Walford said about Bower Group:

Equity

Everything was explained very clearly, any questions we had were answered. No pressure was put on us. Their representative that visited us was very helpful at all times.I would certainly recommend...

Alison Young

Feefo Verified

Leamington Spa, Warwickshire

10 years ago

What Alison Young said about Bower Group:

Equity Release

Right from the first meeting I had with Bower Retirement Services Financial Adviser I was filled with confidence that they would do right by me. Everything was explained clearly with no pressure in...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo