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Bower Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,945 reviews

Mr & Mrs West

Feefo Verified

GBR

9 months ago

What Mr & Mrs West said about Bower Group:

Hassle free equity release.

Matthew Woodgate made the whole experience trouble free, he was helpful and informative.

Mr & Mrs Brook

Feefo Verified

GBR

9 months ago

What Mr & Mrs Brook said about Bower Group:

Brilliant

Friendly plain speaking service. Efficient and professional

Mr & Mrs Horrocks

Feefo Verified

9 months ago

What Mr & Mrs Horrocks said about Bower Group:

Good advice e and support during the process

Mr Keane

Feefo Verified

GBR

9 months ago

What Mr Keane said about Bower Group:

An excellent and trouble free experience. Superb.

I had a previous experience with another company re equity release 2 years ago which was not a happy one. My experience with Bower and it's representative Mike Rasberry was absolutely sublime. The...

Sharon Lewis

Bower Group

6 months ago

Dear Mr Keane Thank you for taking the time to share such detailed feedback. We are very pleased to hear that your experience with Bower was excellent and trouble free, especially after a previous encounter elsewhere that was less positive. It is wonderful to know that Mike Rasberry provided such consistent advice and support from start to finish, and that his clear explanations helped you feel fully informed and never under any pressure. We are delighted that the process felt smooth, respectful and handled with genuine care throughout. Your kind words about Mike and the team mean a great deal to us, and your recommendation is sincerely appreciated. Kind regards Sharon Lewis Head of Customer Service

Mr & Mrs Trotter

Feefo Verified

GBR

9 months ago

What Mr & Mrs Trotter said about Bower Group:

James and Nikki kept me up to date throughout our application and James provided lots of support and advice and came to home to complete paperwork . Very impressed with bower services

Trusted Customer

Feefo Verified

9 months ago

Positive Equity Release Experience

The service was very efficient. The advisor Hazel Carter was very thorough, she explained all the options available to us. This helped us to make an informed choice. She was always available and kept...

Trusted Customer

Feefo Verified

9 months ago

Excellent

Excellent all the way through the process ,Tracy explained everything making the process a lot simpler than I imagined and always on to answer questions

Trusted Customer

Feefo Verified

9 months ago

Very professional

James was very polite he explained everything clearly and answered all my questions and said that if I have any other questions or issues to call him anytime and he would sort them out I would...

Trusted Customer

Feefo Verified

9 months ago

Handled perfectly.

The help and assistance that was given, especially from Maxine, was exemplary, she kept us informed throughout the whole process.

Trusted Customer

Feefo Verified

9 months ago

I commend Bower for their integrity and thoroughness

Thorough, open, honest and careful. The agent came to my house, spent 3 full hours answering all my questions and concerns. The solicitor she suggested (but didn't push) was very competent also.

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