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bott Smartvan UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 248 reviews

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about bott Smartvan UK:

VW Transporter racking system

I recently purchased a racking system, on the last week prior to the Christmas period, I had no confidence any company, with the quality of system I required, would have the parts in stock or be able...

Bott Smartvan

bott Smartvan UK

10 years ago

Dear Rowen, Many thanks for your review on the product and the service. We are really happy we were able to meet your deadline and provide you with a quick service. If you need any more accessories or further information please don't hesitate to contact us. Thanks again for your purchase and review.

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about bott Smartvan UK:

The website information made it easy for me to find the the right racking I was looking for. I would recommend Bott to anyone looking for this type of product, they have an excellent range and...

Ben Rotheray

bott Smartvan UK

10 years ago

Many thanks for your review of your of your Bott van racking system you configured through our Bott Smartvan design tool. Really pleased that you liked both the website, fitting process and the product. For any further queries or for more accessories please don’t hesitate to get in touch.

Trusted Customer

Feefo Verified

10 years ago

Excellent customer service - good honest advice.

Fantastic service, recommended racking, and even provided a photo to show how the racking can be layed out in the vehicle. Accessories arrived on time, followed by a phone call to make sure we had...

Ben Rotheray

bott Smartvan UK

10 years ago

Many thanks for posting a review of your Bott Smartvan experience. Really pleased that online design tools and service levels hit the mark and the van racking met expectations. Please don't hesitate to get in touch if you need any support or further parts of accessories. The Bott Smartvan team

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about bott Smartvan UK:

Bott Smartvan racking T5

Not having had a van racking system before I was conscious that what I was looking for might not meet my expectation, however on delivery of the kit and having installed it and now had it in use for...

Ben Rotheray

bott Smartvan UK

10 years ago

Mike, Many thanks for your positive review, really pleased you like your new van racking and our service levels made the experience a good one. If you need any more accessories and information please don't hesitate to get in touch.

Trusted Customer

Feefo Verified

Camelford

10 years ago

What Trusted Customer said about bott Smartvan UK:

Paul Parkinson gas services

I am glad I found Bott smartvan for my racking, I am over the moon that all my gear stays in its place rather than all over the floor, I would highly recommend them to my friends, the service was...

Ben Rotheray

bott Smartvan UK

10 years ago

Hi Paul, many thanks for your review, really pleased your gear is sorted and you liked the racking which you designed at bottsmartvan.co.uk

Trusted Customer

Feefo Verified

Wiltshire

10 years ago

What Trusted Customer said about bott Smartvan UK:

Great prroduct but service let it down

Very pleased with the design process and the product. Once I had received delivery assembly was quite straight forward, Until I completed the build and I was missing some fixing brackets. I rang Bott...

Ben Rotheray

bott Smartvan UK

10 years ago

Dear Chris, Many thanks for your feedback, we do take these matters seriously and I'm sorry that you were missing the brackets and that we took a long time to resolve the issue. We have looked into the details and have identified the root cause and have implemented a new process to make sure that this does not happen again. I'm pleased that you liked both the product and the design process. Many thanks again for both your purchase and feedback.

Trusted Customer

Feefo Verified

10 years ago

appears to be good quality, but I would prefer to review product in 3 years…

appears to be good quality, but I would prefer to review product in 3 years time with some work under its belt so to speak. Bott as a company were very good with

Ben Rotheray

bott Smartvan UK

10 years ago

Dear Andy, Many thanks for your feedback, all Bott products are designed to last at least two vehicle lifetimes so I'm sure yours will be in good shape after 3 years, if not, do let us know! Many thanks again for your purchase

Trusted Customer

Feefo Verified

Essex

10 years ago

What Trusted Customer said about bott Smartvan UK:

VW caddy maxi smartvan racking

Was like a huge meccano kit came in 5 massive boxes and was very enjoyable to construct had great support from customer service and my van looks brilliant and professional I can find everything I...

Ben Rotheray

bott Smartvan UK

10 years ago

Dear Nicola, Many thanks for your review, I'm really pleased that you found the racking which you configured on our Bott Smartvan design tool easy to fit, high quality and good to use! Thanks again for your purchase.

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