Merchant Logo

Boori combine classic heritage with contemporary trends to create timeless, premium quality furniture and accessories.

Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Boori is no longer an active Feefo customer
Displaying all 560 reviews
Trusted Customer
3 years ago
Date of purchase: 04/24/2022
Not happy with the delivery service
I have received the cot on 12 May, but the mattress still has not arrived today (22 May), I didn’t receive any updates, and no one reply my emails regarding this issue.
Merchant Logo
Kaitlyn
Boori
3 years ago
I am so sorry to hear you still have not received your mattress. I have been informed our team has been following this up with the carrier. Unfortunately, even when requested not to, split deliveries do occur. We do try our hardest to ensure all customer enquiries are answered in a timely manner. I do apologise this was not done. Hopefully you receive your mattress this week as it has been scanned into the depot today!
0
Share
Trusted Customer
3 years ago
Date of purchase: 04/21/2022
Delivery was fast.
Merchant Logo
Nav
Boori
3 years ago
Thank you for your feedback on our fast delivery service.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 01/11/2022
Great product and easy to order process BUT still selling unsafe items!
This purchase was great - on back-order but that was clear at the time of ordering. I would however, LOVE if Boori stopped selling their 'drop-side' cots in Australia! They are banned in nearly all...

Read all
Merchant Logo
Nav
Boori
3 years ago
Thank you for your feedback. I assure you our Drop sides are safe and we always ensure we abide and follow all the safety regulations as set out by the Australian standards. The issues advertised are related more to some drop sides on the market that use a button. Enabling the child to press that button and compromising their safety. Our drop sides operate from the outside only with the parents having to push in the bottom with their leg to release and operate, this makes it impossible for the child to activate the feature themselves ensuring their safety.
Product reviews

0
Share
AN
Adele Naylor
3 years ago
Date of purchase: 04/08/2022
What Adele Naylor said about Boori:
Playroom is perfectly organised
I ordered two of the Boori Tidy Toy Cabinet to organise my children’s toy room and they have done just that. They are the perfect height for my toddler and the draws encourage her to put her toys...

Read all
Merchant Logo
Nav
Boori
3 years ago
Hi Adele, Thank you for your wonderful feedback on our Kids Play range. So great to hear your little one is enjoying 'pack-away' time too!
Product reviews

0
Share
EY
Erwin youngman
Goldcoast
3 years ago
Date of purchase: 04/02/2022
What Erwin youngman said about Boori:
The customer service was good and the products arrived quickly.
Merchant Logo
Nav
Boori
3 years ago
Hi Erwin, Thank you for your great feedback on both our customer service and speedy delivery service. We look forward to assisting you again soon.
Product reviews

0
Share
YC
Yann Cheung
3 years ago
Date of purchase: 04/11/2022
What Yann Cheung said about Boori:
Score would've been higher if not for the poor delivery communication. Did not receive confirmation of dispatch until I called to check, and the delivery company who made the delivery gave vague ETA,...

Read all
Merchant Logo
Nav
Boori
3 years ago
Hi Yaan, Thank you for your feedback. I am sorry to hear you have experienced issues with your order. We choose to use only reputable companies for delivery. Unfortunately once goods have been despatched from our warehouse we have very little control - we are however assured these are completed Mon-Fri.
Product reviews

0
Share
JE
Jeff
Bundaberg
3 years ago
Date of purchase: 04/02/2022
What Jeff said about Boori:
Not happy
They could improve by making a cot mattress to its proper size, not 2 cm short. The cot that I brought it for had to be modified to meet Australian standards.
Merchant Logo
Nav
Boori
3 years ago
Hi Jeff, Unfortunately we do not have any record of your communication with us to resolve this issue. May I please ask you to contact us at services@boori.com.au with any ongoing isssues.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 04/05/2022
Good bed and easy enough to put together
Delivery was prompt. Managed to get the bed together and the only tool I needed was a screwdriver as the Allen keys were included. Took a couple of hours but mostly because I’m not at all handy and...

Read all
Merchant Logo
Nav
Boori
3 years ago
Thank you for your great feedback on both our delivery service and assembly - great to know the Natty King Single Bed is super easy to assemble.
Product reviews

0
Share
HB
Holly Burge
3 years ago
Date of purchase: 03/12/2022
What Holly Burge said about Boori:
Simple, soft, lovely
Lovely and soft. Perfect fit for the cot.
Merchant Logo
Rosie
Boori
3 years ago
Hi Holly, thank you for such a positive review of our Babysafe Fibre & Pocket Spring Cot Bed Mattress. We are glad to hear that you are happy with your purchase, and that it is perfect for your family needs and the cot you have!
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 03/29/2022
Still waiting for a pre-order
It's a bit premature to ask for my rating, as the item I have purchased has not arrived yet - it was a pre-order. I'm very happy to have found your bed rail - especially as it should sit well on my...

Read all
Merchant Logo
Nav
Boori
3 years ago
Apologies for the premature request! Look forward to getting some feedback once you have received your Kids Guard Panel.
Product reviews

0
Share
About Boori
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.
Read all
1 Riverside House, Mill Lane, Newbury, Berkshire, RG14 5QS, United Kingdom
Why trust Feefo reviews?

About Boori
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.