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Boori Reviews | Customer Service Reviews for https://www.feefo.com/reviews/boori | Feefo

Displaying all 560 reviews

Tess

Christmas Hills

3 years ago

Date of purchase: 12/23/2021

What Tess said about Boori:

Extremely displeased!

Haven’t received any updates, or information on the status of my order. It’s been over a month!

Nav

Boori

3 years ago

I apologise for the delays with your order. This is not standard practice for Boori. I will have the online department look into your order immediately.

Trusted Customer

3 years ago

Date of purchase: 12/25/2021

Beautiful Cot

Cot is just perfect. All fits together perfectly and easily. Well Engineered. No corners, great quality, fast postage. Kept up to date with emails, great communication.

Nav

Boori

3 years ago

Thank you for your wonderful feedback on both our customer service and products. So glad you love our furniture as much as we do!

Product reviews

Trusted Customer

3 years ago

Date of purchase: 11/29/2021

Good Cot, Bad Delivery

This is the second cot I've bought from Boori, and while the cot itself is very good they have asked for a review about the service which was awful. They claim that the cot would be delivered to a...

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caoimhe

Boori

3 years ago

Good afternoon, Thank you for taking the time to share your feedback with us. We’re very disappointed in hearing about your experience, this is certainly not the service we expect from our delivery partners and we sincerely apologise that your order was not delivered to your chosen room as expected. We are very sorry for the inconvenience caused and understand your frustration. If you would like to raise this with our customer services team please contact us via info@boori.co.uk, we will also be raising this with our delivery partner. Kind regards, Caoimhe

Product reviews

Trusted Customer

3 years ago

Date of purchase: 12/08/2021

Average

Waiting on a warranty claim response. I can appreciate we’re in challenging times so I’ve given an additional star in anticipation of recovering a call soon

Nav

Boori

3 years ago

I am sorry to hear of your dissatisfaction. We hope this instance does not deter you from purchasing from us again in the future.

Product reviews

Sally Keefe

3 years ago

Date of purchase: 11/22/2021

What Sally Keefe said about Boori:

Brilliant Matress for my new Granddaughter

caoimhe

Boori

3 years ago

Hello, Thank you so much for sharing your feedback with us, we're so pleased to hear that you're happy with your purchase and congratulations on your new granddaughter. If you have any further questions please don't hesitate to contact us at info@boori.co.uk. Best wishes, Caoimhe

Product reviews

Dayle Smith

3 years ago

Date of purchase: 12/10/2021

What Dayle Smith said about Boori:

Helped with advice over the phone a few times extremely helpful the service was great

Nav

Boori

3 years ago

Hi Dayle, Thank you for your 5 star review on our furniture range! The Eton Expandable cot is the perfect cot to grow with your little one

Product reviews

Trusted Customer

3 years ago

Date of purchase: 11/28/2021

The service was excellent, came when they said it would and the cot is beautiful. Very pleased with my purchase!

caoimhe

Boori

3 years ago

Hello, Thank you for taking the time to share your feedback with us, we're glad to hear that you're pleased with your purchase and the service you received was excellent. We hope you enjoy your Boori furniture. Best wishes, Caoimhe

Trusted Customer

3 years ago

Date of purchase: 11/09/2021

Cot delayed in transit and when finally arrived 7 weeks later box was damaged and essential pieces were missing from the package and cot could not be assembled..Emails to Boori re this have not...

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Nav

Boori

3 years ago

I apologise for the delays with your order. This is not standard practice for Boori.I will have the online department look into your order immediately.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 11/26/2021

Great

Made beautifully, my kids have really enjoyed it

Nav

Boori

3 years ago

Thank you for your wonderful feedback on the Tidy Climbing Arch. This piece is part of our new Kids Range, so glad it has the childrens tick of approval!

Product reviews

Jeanette

Maroubra

3 years ago

Date of purchase: 11/27/2021

What Jeanette said about Boori:

Friendly customer service

I purchased a cot & mattress with some bed linen. Everything was in stock including the exact colour of the cot, I decided to pickup when notification came through as I wasn’t sure if I’d be home for...

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Nav

Boori

3 years ago

Hi Jeanette, Thank you for your wonderful feedback on both our customer service and products. The Turin is such a beautiful cot.

Product reviews

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About Boori

Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.

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01635 295670

1 Riverside House, Mill Lane, Newbury, Berkshire, RG14 5QS, United Kingdom

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Boori Reviews

Boori Innerspring Breathable Mattress 132cm x 70cm x 12cmMore reviews of this product (33)View product websiteFits perfectly in the cot. Breathable and safe.

Natty Cot BedMore reviews of this product (17)View product website

Purotex Oval Cot Mattress 119cm x 64cmMore reviews of this product (2)View product website

Natty King Single BedMore reviews of this product (12)View product websiteLooks great, however it is poorly engineered. Ours has broken within weeks of assembly. Still waiting on a warranty claim response, though we’re in challenging times and I can understand a delay. The...Read all

Deluxe Purotex Pocket Spring Cot Bed Mattress 132cm x 70cmMore reviews of this product (4)View product websiteWell worth the price for peace of mind

Eton Expandable Cot BedMore reviews of this product (3)View product website

Boori Innerspring Breathable Mattress 132cm x 70cm x 12cmMore reviews of this product (33)View product websiteUnable to use as cot incomplete

Turin Cot BedMore reviews of this product (8)View product websiteCot arrived incomplete.Unable to assemble

Tidy Climbing Arch (Pre-order for Early December)More reviews of this product (2)View product websiteQuick delivery, good product

Turin Cot BedMore reviews of this product (8)View product websiteI purchased this as a gift for my daughter in-law & son, so the construction was up to them but they had no problems.

Boori Cot Bed Pocket Spring Mattress 132 x 70cmMore reviews of this product (16)View product websiteFantastic feel and sizing for the cot, like it was made just for it, 😂 It feels like it’s got a long life to it, soft yet strong.

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