Great service when stock is available. Very simple returns process. Main challenge is there's not many copies of most games, so you'll end up with a list of titles you're waiting for, but still...
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Trusted Customer
Feefo Verified
5 years ago
Not enough stock
Get more stock, there is a pandemic on the go and more people are at home. Therefore it is logical that your custom will be higher. Games go from short wait the long wait within a refresh if the page.
Nik
Boomerang
5 years ago
Hi, Thanks for your review of our service. We always aim to have enough stock to meet demand for games in our library including new releases and we continue to monitor stock levels to keep wait times to a minimum. As our customers are able to keep hold of the games for as long as they like with no late fees there may be occasions when we don’t have the games you are after immediately available. If there is a particular game you are hoping to rent please do not hesitate to get in touch via phone, email, live chat or social media and we will always do our best to get the game out to you as quickly as we possibly can. Any time you have lost we will award payback points for each day you are waiting. These points can then be used towards bonus games, free rental months and discounts on purchases. If we can help in any other way please do not hesitate to ask. Thanks Boomerang
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SC
scott
Feefo Verified
5 years ago
What scott said about Boomerang:
Definitely worth it
The best game rental company in the UK
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CA
Carlo
Feefo Verified
5 years ago
What Carlo said about Boomerang:
Brulloant service been qoth them years now well worth every penny
Brulloant service been qoth them years now well worth every penny
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AN
Andrew
Feefo Verified
5 years ago
What Andrew said about Boomerang:
Excellent service.
I have been using boomerang forever really, best way to get hold of new games make sure I don't miss out on any belters! Not as much time for video games these days but with boomerang I know I can...
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James
Feefo Verified
5 years ago
What James said about Boomerang:
There is no easy way to cancel the service and I have never figured it out.
Nik
Boomerang
5 years ago
Hi James,
Thanks for your review of our service.
I'm sorry to hear you have been facing issues with closing your account.
Should you ever wish to cancel you can do this when logged in to your account via our website or you are welcome to contact us on the phone, email, live chat or our social channels and we can assist you.
Once closed, you can choose to reactivate at any point using the same login details!
If we can assist you in any other way please do not hesitate to contact us.
Thanks
Boomerang
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TH
thomas
Feefo Verified
5 years ago
What thomas said about Boomerang:
Epic
Great service been customer just over 5 years and I’ll be continuing until I stop playing games :)
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SA
Sam
Feefo Verified
Kilmarnock
5 years ago
What Sam said about Boomerang:
Brilliant
Brilliant every single time.
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AN
Antony
Feefo Verified
5 years ago
What Antony said about Boomerang:
Incredible and highly recommend
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SE
Sean
Feefo Verified
Glasgow
5 years ago
What Sean said about Boomerang:
Used them for years and love them
They have a wide range of tiers to choose from depending on what you want from the service and how much you are willing to pay and you can customise how much choice you want in which games you want....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.