Boomerang Reviews

Hello. Thank you for your review of our rental service. It sounds like you have been really enjoying the service that we offer, and look forward to saving you more money on gaming in the future. We always aim to make our service the best it can be and that is achieved through several different methods, such as an easy to use website, having an extensive library and ensuring games are sent out as soon as they are available. In the event you do ever spend any time waiting for a game, you will be awarded Payback Points which can be saved and used on Bonus Games, Free Rental Months and discounts off of purchases. Not only that, we are able to keep our subscription prices low as well as offering free post returns, which allows our customers to get the maximum value from gaming. Along with the above, we ensure our customers have complete flexibility with the service, allowing them to build there own gaming lists and allowing to select what order they like to receive them in. Customers also have full control over the package they are on, and can switch to different subscription packages at any time.

Hello. Thank you for your review of our rental service. I am really pleased to hear of your experience with our customer support team, and that you are happy with our pricing. I will be sure to pass the feedback on to the team as they will be thrilled to hear they have helped you get the most from our service. We always strive to offer the best value possible in regards to gaming, and we have several subscription packages available to suit all gaming tastes and budgets. Our goal is to always make sure games are sent out to customers as soon as possible, and should there be any time you do spend waiting, you'll be awarded Payback Points to ensure you still get the maximum value from each subscription payment that you make. A unique benefit of our service is that there are no late fees. This in turn allows customers to have complete flexibility with how they use there account, allowing them to enjoy gaming exactly as they want. The vast majority of customers usually finish and send games back within a couple of weeks. With some of the older titles, there may be fewer copies left in circulation which can lead to longer wait times than we would usually expect. Should instances such as this occur, please do reach out to our customer support team, whether that be on email, through Livechat, via Social Media or through a phone call. They will help get copies of your desired games sent out to you as quickly as they can and even obtain stock of titles where possible.