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Whisky Partners Reviews | Customer Service Reviews for https://www.feefo.com/reviews/blackford-casks-limited | Feefo

Displaying all 597 reviews

Trusted Customer

1 month ago

Date of purchase: 05/29/2024

Their expertise and customs service is top notch and help to make the whole experience interesting and enjoyable

Marketing

Whisky Partners

18 days ago

Thank you for your feedback. We're glad to hear that our expertise and customer service made your experience interesting and enjoyable. Best regards, The Whisky Partners Team

Trusted Customer

18 days ago

Perfect

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Trusted Customer

1 month ago

Date of purchase: 05/28/2024

This being my first whisky purchase without any experience of even drinking whiskey. Dean explained the process very thoroughly and also took time to find out my own personal circumstances/requirement

...

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Marketing

Whisky Partners

18 days ago

Thank you for your feedback. We're happy to hear that Dean took the time to explain everything and made sure the purchase suited your needs. It's great to know you found the process informative and enjoyable. Best regards, The Whisky Partners Team

Trusted Customer

18 days ago

no further comments needed

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Trusted Customer

1 month ago

Date of purchase: 04/21/2024

Customer service from Whisky Partners has been very good, although communication was a little sparse at first. However we have had good advice and follow up contact and overall are very pleased with

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Whisky Partners

18 days ago

Thank you for your feedback. We're glad to hear that you're pleased with your investment and the advice you received. We appreciate your patience with the communication and will work on keeping you better updated. Best regards, The Whisky Partners Team

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Trusted Customer

1 month ago

Date of purchase: 04/22/2024

Whisky Partners

18 days ago

Thank you for the 4-star rating. We appreciate your feedback. Best regards, The Whisky Partners Team

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Margaret Baynton

Norwich

1 month ago

Date of purchase: 04/24/2024

What Margaret Baynton said about Whisky Partners:

Very thorough and detailed information received before purchasing.

Whisky Partners

18 days ago

Hi Margaret, Thank you for your feedback. We're pleased to hear that you found the information we provided thorough and detailed. Best regards, The Whisky Partners Team

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Trusted Customer

1 month ago

Date of purchase: 03/23/2024

I’m giving a four star rating only based upon the service I received from the sales department, I could have even given them a five star. But the after sales service is useless , frustrating and very

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Whisky Partners

18 days ago

Thank you for your feedback. We’re glad to hear you were pleased with our sales department. We're sorry to hear about your experience with after-sales service. If you have any specific concerns, feel free to email us at members@whiskypartners.com, and we’ll do our best to help. Best regards, The Whisky Partners Team

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Pierre-Yves Aubry

Fribourg Switzerland

1 month ago

Date of purchase: 04/30/2024

What Pierre-Yves Aubry said about Whisky Partners:

A professional, fully personalized and dedicated customer service. Whisky Partners demonstrates a wide understanding of the whisky market. They never miss to contact and share the interesting latest

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Whisky Partners

18 days ago

Hi Pierre-Yves, Thank you for your feedback. We're glad to hear you enjoyed our personalised service and regular updates. We appreciate your recommendation and look forward to continuing to assist you. Best regards, The Whisky Partners Team

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Trusted Customer

1 month ago

Date of purchase: 04/12/2024

great experience, i have recommended to friends

Whisky Partners

18 days ago

Thank you for your feedback. We're glad to hear you had a great experience and appreciate your recommendations to friends. Best regards, The Whisky Partners Team

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George Richardson

aberdeen Scotland UK

1 month ago

Date of purchase: 05/23/2024

What George Richardson said about Whisky Partners:

For years I was thinking of investing in whiskey but was confused with all the e-mails sales calls etc, then I stumbled across whiskey partners and straight away I felt at ease. They explained every s

...

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Whisky Partners

18 days ago

Hi George, Thank you for your feedback. We're glad to hear that we could make you feel at ease and help you with every step of your investment. It's great to know you're enjoying building your collection with us. Best regards, The Whisky Partners Team

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Márk Dékány

1 month ago

Date of purchase: 03/26/2024

Whisky Partners

18 days ago

Hi Márk, Thank you for the 5-star rating. We appreciate your support. Best regards, The Whisky Partners Team

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About Whisky Partners

Whisky Partners exists for just one purpose – to make all aspects of Cask Ownership as simple as the drink itself. Whether you’re a private collector, an investor, or represent a retail or institutional client, we’ll guide you through every step of the process, to help you to add casks to your portfolio.

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03308188559

105 Piccadilly, Mayfair, London, Greater London, W1J 7NJ, United Kingdom