How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Birmingham Bank Reviews | Customer Service Reviews for https://www.feefo.com/reviews/birmingham-bank-limited | Feefo

Displaying all 243 reviews

Trusted Customer

Feefo Verified

7 months ago

Simple and effective

Trouble free. Good communication. Simply delivered everything as quoted and on time.

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 08/30/2025

Trusted Customer

Feefo Verified

7 months ago

Great bank with great savings rates

Prompt answer to question, setting up new account which was painless and quick.Signing into account easy and transactions have all gone through immediately with notifications being sent with in...

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/08/2025

Jennifer Bartley

Feefo Verified

Crewe Cheshire

7 months ago

What Jennifer Bartley said about Birmingham Bank:

Very easy to understand

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/08/2025

Trusted Customer

Feefo Verified

7 months ago

Easy Process to Invest

Easy process this seems a good bank at first glance. Ask me more after the investment period.

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/03/2025

John Jameson

Feefo Verified

County Durham

7 months ago

What John Jameson said about Birmingham Bank:

My experience of Birmingham Bank.

Very efficient service.

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/09/2025

Trusted Customer

Feefo Verified

7 months ago

Service OK..but..??

Service was OK..but I would like a response to my email of the 5th September..sent one week ago…I should have received a reply by now.

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to review to your experiences, your input really helps. I can see you’re in touch with customer services, and we look forward to working with you again.

Date of purchase: 09/04/2025

Trusted Customer

Feefo Verified

7 months ago

Great Service!

Easy to navigate website, especially the sign up sections! Excellent post application communication, and quick account transactions response.

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/02/2025

Trusted Customer

Feefo Verified

8 months ago

first class operation

Straightforward to open the account and prompt acknowledgements of bank transfers to fund it.

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 08/29/2025

Trusted Customer

Feefo Verified

8 months ago

Professional service, easy to set up.

Very easy and straight forward process. I managed to transfer my money, login and check figures easily

Letizia

Birmingham Bank

7 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/03/2025

Trusted Customer

Feefo Verified

8 months ago

Very efficient

excellent

Letizia

Birmingham Bank

8 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 09/06/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo