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Birmingham Bank Reviews | Customer Service Reviews for https://www.feefo.com/reviews/birmingham-bank-limited | Feefo

Displaying all 243 reviews

Trusted Customer

Feefo Verified

10 months ago

Fast efficient service

Very easy to setup a new account and transfer of funds between banks was pretty instantaneous. One of the easiest accounts I have setup

Katie

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 05/29/2025

patricia adcock

Feefo Verified

10 months ago

What patricia adcock said about Birmingham Bank:

Sent 85k over on fast payment from my registered account with 5 payments spaced over 5 days to fund a 2 year bond but only 60k was showing on the bank app had to contact the bank to enlighten them of...

Morgan Lyons

Birmingham Bank

10 months ago

Thank you for your feedback, we're sorry for the inconvenience caused during your bond funding process. We understand how concerning the missing amount and delay in response must have been, and we appreciate your patience while the issue was resolved. Your experience has been shared with our team to help improve our service and response times moving forward. We're glad the funds were successfully credited, and we hope to provide a smoother experience in future.

Date of purchase: 06/07/2025

Trusted Customer

Feefo Verified

10 months ago

Satsisfied customer

Application to open an account easy to complete and straight forward. Account opened instantly. Easy to fund and I particularly liked the e mail received to acknowledge funds as they were...

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 06/03/2025

Trusted Customer

Feefo Verified

10 months ago

A satisfied customer

A straightforward user friendly website. The account I chose was easy to set up and I was able to start transferring funds immedaitely.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 06/08/2025

Trusted Customer

Feefo Verified

10 months ago

New Account

The service that I received was all online so in that respect everything worked as it should have and was easy to use.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 06/06/2025

Trusted Customer

Feefo Verified

10 months ago

Straightforward

Nothing exceptional. It did what it was supposed to. No human interaction required.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to review to your experience. Your feedback guides where we focus our improvements. We look forward to having the chance to do better next time.

Date of purchase: 05/30/2025

Terence Bowen

Feefo Verified

London

11 months ago

What Terence Bowen said about Birmingham Bank:

All good so far.

It's hard to rate a "service" since I did everything myself on line. Still so far everything seems to be going all right so let's travel hopefully.

Morgan Lyons

Birmingham Bank

10 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Date of purchase: 06/05/2025

Trusted Customer

Feefo Verified

11 months ago

OPENING A NEW SAVINGS ACCOUNT

ALL VERY EASY AND EFFICIENT OPENING AN ACCOUNT ONLINE.

Morgan Lyons

Birmingham Bank

10 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Date of purchase: 06/05/2025

BARBARA P

Feefo Verified

LEICS

11 months ago

What BARBARA P said about Birmingham Bank:

Easy to open account

Morgan Lyons

Birmingham Bank

10 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Date of purchase: 06/06/2025

Trusted Customer

Feefo Verified

11 months ago

Really customer-focused

I recently opened a fixed term bond with Birmingham Bank. Really easy to register. First deposit as low as £1.00 allowed to ensure account details correct before committing larger deposits. ...

Morgan Lyons

Birmingham Bank

10 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Date of purchase: 05/28/2025

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