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Birmingham Bank Reviews | Customer Service Reviews for https://www.feefo.com/reviews/birmingham-bank-limited | Feefo

Displaying all 243 reviews

Trusted Customer

Feefo Verified

9 months ago

straightforward and easy to open an account

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 07/04/2025

Trusted Customer

Feefo Verified

9 months ago

Easy to apply and open an account.

Opening an account was good as the money was credited to the new account straight away. Only some difficulty linking my paying account to the new account.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 07/18/2025

Trusted Customer

Feefo Verified

9 months ago

Quick and easy to use web service.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 07/18/2025

Trusted Customer

Feefo Verified

9 months ago

Picked from Martin Lewis's Site

Application online was easy although you cannot have a joint account. When I did need to speak to someone I was not vetted by a BOT

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 07/12/2025

Trusted Customer

Feefo Verified

9 months ago

Need to up their game

Staff lack product knowledge : Very poor/slow onboarding process Total lack of communication

Letizia

Birmingham Bank

9 months ago

We’re really sorry to hear you had a poor experience; it is not typical of the service we provide. I can see from our records that we have connected directly with you to come to a resolution. If you have any further queries please do call on 03330 048 048.

Date of purchase: 07/12/2025

Salvatore Demiceli

Feefo Verified

Radstock

9 months ago

What Salvatore Demiceli said about Birmingham Bank:

Safe easy investment

Just invested with Birmingham Bank, a good fixed 5 year rate , easy to set up and invest.

Letizia

Birmingham Bank

9 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Date of purchase: 07/08/2025

Trusted Customer

Feefo Verified

9 months ago

Good. Responded with email promptly but I suppose that is automated? too early in the relationship to comment further

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to review to your experience. Your feedback guides where we focus our improvements. We look forward to having the chance to do better next time.

Date of purchase: 07/03/2025

Trusted Customer

Feefo Verified

9 months ago

Birmingham Bank good and professional

Straightforward to open a savings account, it's very quick for the money to get to the account and message to let you know is also quick.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 07/08/2025

Trusted Customer

Feefo Verified

9 months ago

top interest rates, simple process

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 07/07/2025

Trusted Customer

Feefo Verified

10 months ago

Very efficient

I was impressed with ease of setting up the account and the speed with which you confirmed that the funds I transferred had arrived in my new account.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 06/29/2025