I am glad to hear you found the policy easy to set up, please get in touch if there is anything else we can help with.
Date of purchase: 02/13/2026
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PAUL MCCOLLAM
Feefo Verified
GBR
4 months ago
What PAUL MCCOLLAM said about Bikmo:
Brilliant service
Jonny
Bikmo
4 months ago
Thank you for the positive feedback.
We're pleased that we were able to answer your queries.
If you ever have any further queries, please let us know.
Ride safe,
Team Bikmo
Hi Raul,
We're sorry that we were unable to provide cover for your bike on this occasion.
To be eligible under our policy, an e-bike must meet our definition of a cycle and comply with the government’s requirements for an Electrically Assisted Pedal Cycle (EAPC). This includes specific limits on motor power and maximum assisted speed.
As your model exceeds the permitted power and speed thresholds, it unfortunately falls outside the criteria we’re able to insure.
We understand this may be disappointing and appreciate you taking the time to check with us.
Ride safe,
Team Bikmo
Date of purchase: 02/10/2026
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Paul Lowe
Feefo Verified
4 months ago
What Paul Lowe said about Bikmo:
I have been emailing for information but no reply
James Marsh
Bikmo
4 months ago
Hi Paul,
We're sorry to hear that you’ve been trying to get in touch and haven’t had a response, that’s certainly not the experience we want for our customers.
I’ve checked our system and can’t see any emails from you at the moment, so it’s possible they may not have reached us. We’d really like to get this sorted for you as quickly as possible.
Please could you contact us directly using the details below so we can help straight away?
Email: support@bikmo.com
Tel: 01244 470 337 (Mon–Fri, 09:00–17:00)
PL
Paul Lowe
4 months ago
This has now been resolved thank you for helping me ajust my policy
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.