Good friendly service by knowledgeable starf they know what your talking about from sportive to custom part s , they understand the sorts of things that could happen really put me at ease .
Now I'm...
Read more
Tori
Bikmo
9 years ago
Hi Marc, thanks for the great review. Very much appreciated by all of us here at the Bikmo office and we're thrilled that you're so happy with your experience thus far. All of us here are cyclists ourselves, with experience in a variety of disciplines- mountain, road, track, you name it. As you have found, this comes in very handy when talking to customers as it means we have a solid understanding of what they're talking about, saving a lot of time and stress! But yes, you can certainly rest assured that your babies are extremely well covered now so, should you ever need to make a claim, there will be no need to stress- we'll have your girls back in tip-top shape in no time at all! And your clothing/headgear/accessories too!!!
Product reviews
Tori
Bikmo
9 years ago
Thanks, Marc. We really are stoked that you're so happy with your Bikmo cycling insurance. We are always looking to ensure that our customers are happy not only with the product but with the service and value for money too so it's good to know our efforts are paying off. :)
Easy straightforward and reasonably priced , setting up insurance with Bikmo was easy, as was adjusting it for new bikes afterwards ( and come on, we all need new bikes !) Not had to claim yet, so...
Read more
Tori
Bikmo
9 years ago
Thanks for the cracking review. We are always looking for ways to keep our product as simple yet effective as possible (no one likes faffing over insurance when they could be out riding or enjoying a cake stop!). And as firm believers in the n+1 rule we knew we had to make it super easy for customers to add new bikes to their policies (we agree, we all need new bikes! Lots of them!). Here's hoping you don't have to claim but if you do, we'll be sure to take the best care of you and get you back in the saddle ASAP.
When I had to make a claim, it was sorted without any problems within a few days. Staff are always very helpful and knowledgeable. I would recommend Bikmo to everyone, and do so on a regular basis!
Tori
Bikmo
9 years ago
Thanks for the great review and for recommending us so regularly- it really is very much appreciated. I hope you've been able to earn some vouchers too through our refer a friend system. We're thrilled that you are so pleased with the service you've received so far. All of us, here at the Bikmo office, are cyclists ourselves (in various disciplines!) and so know a thing or two about bikes which is a huge help when it comes to helping our customers. We also know how horrible it is to be off the bike so we always try to process claims and have customers up and rolling again as quickly as possible!
Product reviews
Tori
Bikmo
9 years ago
We really do appreciate your kind words and are glad you think so highly of us. We like to give our customers total peace of mind so, when they and their family are out and about, they can focus on enjoying the ride rather than worrying about their bikes and kit.
Easy to set up and resolve any problems that I've had.
Tori
Bikmo
9 years ago
Thanks for taking the time to review Bikmo, Nathan. And for rating us so highly too. :) We're glad you appreciated the ease of our set-up process and the service you've had so far.
Product reviews
Tori
Bikmo
9 years ago
With a policy that covers theft, accidental damage, clothing/headgear, accessories and a host of other benefits, we would have to agree that your bikes are very well covered. :) Rest assured, should you ever need to make a claim, we'll have you back up and rolling in no time.
Excellent value and really easy to set up. I've insured two bikes for less than I was being quoted for a single bike by other mainstream insurers. They don't bombard you with junk mail, their website...
Read more
Tori
Bikmo
9 years ago
Thanks for the great review. We're glad you've had such a pleasant, hassle free Bikmo experience to far. We like to keep things as effective but low key as we can here at Bikmo- noone likes being bombarded with e-mails so once our customers are set up, we like to keep the messages to a minimum. Less time sifting through e-mails. More time riding!
Product reviews
Tori
Bikmo
9 years ago
We hope you never have to claim too (meant in the nicest way possible!) but if you do, we'll be sure to have you back up and rolling ASAP.
Although I have never had to claim, their service so far has been first class.
Tori
Bikmo
9 years ago
Thanks for the first class review. :) Hopefully, you will never need to make a claim (meant in the nicest way possible!) but, if you do, rest assured we will endeavour to ensure that the first class service continues. :)
Product reviews
Tori
Bikmo
9 years ago
We're glad you're so pleased with the product we offer. We like to think we offer a pretty comprehensive policy which covers nigh on everything a cyclist might need, whatever their style of riding. Less time worrying about your bike and kit, etc. more time enjoying the ride knowing you're well and truly covered.
Excellent service, website is easy to and to add/remove bikes and equipment. Have a relaxed atmosphere but still very professional
Tori
Bikmo
9 years ago
Hi Darren, thanks for the starrage and cracking review. We're chuffed that you're so happy with your Bikmo experience so far. Cycling insurance is often made far more complicated than it needs to be so we like to keep it simple while giving the customer the policy they need making it easy to adjust their policy and the bikes within it.
Product reviews
Tori
Bikmo
9 years ago
Hi Darren, our Kit List function seems to be pretty popular with our customers. It certainly provides peace of mind when you know all the photos and receipts you need, should you need to make a claim, are all safe and sound saved onto your account.
Hi Paul, thanks for the great review. :) Our customer service team, here at the Bikmo office, are thrilled that you're so happy with your experience so far.
Product reviews
Tori
Bikmo
9 years ago
Thanks, Paul. We like to think we show a more human side to cycling insurance, here at Bikmo. We're glad it's appreciated. We're glad you appreciate our hassle free style of insurance too.
The site is very easy to use and applying modifications to my policy was simplicity itself.
Tori
Bikmo
9 years ago
Thanks for the great review. :) Our developer, Jorj, is stoked that you found the Bikmo website and modification process so easy to use. Simplicity is one of our main focuses (alongside great customer service!) here in the Bikmo office. Cycling insurance doesn't need to be complicated so we like to keep it as quick and easy as possible.
Product reviews
Tori
Bikmo
9 years ago
We second that notion! We like to think that we offer a pretty comprehensive cover, with a plethora of benefits, for a pretty dern reasonable price.
Competitive price and have always been quick to reply to any queries I've had.
Tori
Bikmo
9 years ago
Thanks for the review, David. We're glad you're so happy with your Bikmo experience so far. :) We always try to respond to our customers as quickly as possible, just as we like to settle claims as quickly as possible. No one likes hanging around waiting. Not least cyclists with bikes to ride and PRs to beat!!
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.