I have tried to return boots that were delivered about 2 weeks ago. I have paid for a courier (GBP10) and each time they try to deliver there is no one there to receive them. I have tried contacting...
Excellent service, despatched immediately and received in 2 days!!
Purchased many products and will continue to purchase from this company, no other company comes close. Well done Bike Gear!!!!
I requested a new scooter battery and the item that was delivered was devoid of any electrolyte.
I sent a request and in 24 hours have not received an answer. Not great service
Russell John
Bike Gear
10 years ago
Hi Paul,
Firstly let me apologise for the slow response, no excuses but I will address the situation so that hopefully it will not happen in the future. The Battery you have been sent did not include the Electrolyte and it should have, I will ensure that this is sent to you directly.
Best regards
Russell John, Director, Bike Gear Limited
TC
Trusted Customer
10 years ago
After the intervention of Russell John, i have received the required complete product. Great customer service. I reported a problem and they resolved it, +++++
Product reviews
Russell John
Bike Gear
10 years ago
The battery should have been sent with the Electrolyte included, this was an oversight by the picker which will be rectified. You should receive another parcel from us directly.
Regards
Russell John, Director, Bike Gear Limited
Brilliant service and 20% cheaper than any other retailer speedy delivery great
Russell John
Bike Gear
10 years ago
Hi Michael,
I'm glad that we can get things right most of the time, thank you for your kind comments. Best regards Russell John, Director, Bike Gear Limited
Bike Gear is a motorcycle clothing, helmet and accessories online store. Offering a wide range of the very popular brands including Shoei and Sidi with Free UK Delivery on all orders over £25.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Bike Gear is a motorcycle clothing, helmet and accessories online store. Offering a wide range of the very popular brands including Shoei and Sidi with Free UK Delivery on all orders over £25.
