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Brdy Reviews

https://www.brdy.com/

EXCELLENT

Wireless broadband for anyone, anywhere.

Service

4.3

ratings over the past year

Displaying all 325 reviews

TRACY KENNINGTON

Feefo Verified

Dorking

1 year ago

What TRACY KENNINGTON said about Brdy:

Stressful email

I had a query about my payment plan after another confusing email saying I was paying my bill through bank transfer, which I knew was wrong as I set up direct debit payment from the beginning when...

Elise

Brdy

1 year ago

Hi Tracy, Thank you for taking the time to share your experience with us. We're sorry for the confusion this has caused, but we're glad that Sandra was able to reassure you that everything is as it should be. Please be assured that we always take the necessary steps to ensure that mistakes like this do not happen again in the future. Kind regards

Trusted Customer

Feefo Verified

1 year ago

Excellent company

Excellent company - any query always promptly dealt with

Elise

Brdy

1 year ago

Thanks a lot for taking the time to leave us a review. We're glad you're pleased with the service!

Trusted Customer

Feefo Verified

1 year ago

Very helpful and resolved all my queries

Elise

Brdy

1 year ago

Thank you for leaving a review, we appreciate your feedback!

Trusted Customer

Feefo Verified

1 year ago

Good service

Efficient and friendly.

Elise

Brdy

1 year ago

Thank you for your review!

Joanne McSherry

Feefo Verified

Boyannagh, Leitrim, Ireland

1 year ago

What Joanne McSherry said about Brdy:

Highly recommended if you can't get fibreoptic broadband.

Excellent customer service and technicians. Good satellite reception in my area which is surrounded by trees. Last upgrade done with minimal disruption.

Elise

Brdy

1 year ago

Hi Joanne, Many thanks for your kind review. We're so pleased that you're happy with the service! Best regards

Trusted Customer

Feefo Verified

1 year ago

very good

Elise

Brdy

1 year ago

Thank you for your review!

Trusted Customer

Feefo Verified

1 year ago

broadband

Fine, no problem

Elise

Brdy

1 year ago

Thanks for your review!

Trusted Customer

Feefo Verified

1 year ago

Very slow communication

Unjustified delay in communication.

Elise

Brdy

1 year ago

Thank you for your feedback. We sincerely apologise for any delays in communication you may have experienced. To ensure your concerns are addressed promptly, we kindly ask that you reach out to your account manager directly.

TRACY KENNINGTON

Feefo Verified

1 year ago

What TRACY KENNINGTON said about Brdy:

Invoicing emails

I have been with this company since it was Europasat and have never had any problems. Since becoming Brady, because I changed my satellite dish and tariff change, I recently had a stressful situation...

Elise

Brdy

1 year ago

Hi Tracy, Thank you for your feedback and for being a long-time customer. We’re glad to hear that overall, you’ve been happy with our service. Please accept our apologies for the confusion caused by the invoicing email, we appreciate your patience in resolving the matter and your feedback has been noted. If you need any further assistance, please don’t hesitate to reach out. Best regards

Trusted Customer

Feefo Verified

1 year ago