The person I spoke to on placing the order was polite, and most helpful. I have recommended this company to friends.
Product reviews
Date of purchase: 06/30/2011
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Trusted Customer
Feefo Verified
14 years ago
Speedy service and delivery
Product reviews
Date of purchase: 07/06/2011
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Trusted Customer
Feefo Verified
14 years ago
but a couple of the plants seemed a bit lifeless but time will tell..
Best4hedging Ltd
best4hedging
14 years ago
Really surprised to hear about the condition of some of the plants - must have suffered in transit in hot weather because they were definitely in good condition when they left us. The good news is that plenty of water will soon perk them up.
Karen Tongs, Office Manager
Best4Hedging Ltd
Product reviews
Date of purchase: 07/06/2011
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Trusted Customer
Feefo Verified
14 years ago
great plants
Product reviews
Date of purchase: 07/04/2011
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Trusted Customer
Feefo Verified
14 years ago
Excellent Service
Product reviews
Date of purchase: 07/06/2011
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Trusted Customer
Feefo Verified
14 years ago
Excellent product, packaging and delivery. Would recommend.
It would be ideal to put a clear label on the plants packaging (on the box) because I did not open my box for days because I thought it was another delivery I was expecting.
What's the point of leaving feedback if retailer doesn't comment - they managed to say "Great feedback" on a later message but no response to what is obviously a recurring problem based on feedback...
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Trusted Customer
14 years ago
Fine
Best4hedging Ltd
best4hedging
14 years ago
Thank you for your feedback.
I was very surprised to hear there was a problem with the packaging on your order as your plants were cell grown plants and these come directly from our growers in bespoke boxes – we have had a few problems with the packaging on our pot grown plants which come from a different location and this has now been rectified. I have checked through our feedback and we have had no other complaints regarding the packaging on cell grown plants so it looks as if your delivery problem was a one off. We will certainly look into the packaging if we have any future complaints.
I can assure you that if a customer has a problem, if they contact us within a few days of the delivery, we do our utmost to resolve it.
I understand from your feedback that, even though you felt the packaging was not good, the plants are healthy and you were pleased with them.
If there is anything else I can help you with, please do not hesitate to contact me again.
Karen Tongs, Office Manager
Best4Hedging Ltd
Best4hedging is a large nursery business providing online and telephone shopping to the UK, making gardening easy!
With over 10 acres of hedging plants and several years experience of large volumes of online sales, you can be certain that you're dealing with garden professionals.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best4hedging is a large nursery business providing online and telephone shopping to the UK, making gardening easy!
With over 10 acres of hedging plants and several years experience of large volumes of online sales, you can be certain that you're dealing with garden professionals.