My product had the wrong address on the parcel to my order. This caused a lot of hassle.
Baselayer Limited
Baselayer Limited
11 years ago
In this instance we can only accept the negative feedback and acknowledge our minor delivery address input error.....one digit makes a big difference when it comes to addresses we acknowledge.
I am glad to see that despite the error, you have now received your goods albeit slightly later than anticipated.
I sincerely hope and trust that in acknowledging your accepted criticism of our delivery shortcomings, you will have confidence to use our service again in the future and if you care to contact me directly at the time, I will ensure your next delivery is expedited free of charge....to the right door number!
Sorry again for any inconvenience caused and glad the goods at least met with your complete approval.
Phil - The Baselayer Team
Product reviews
Date of purchase: 10/19/2014
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Trusted Customer
Feefo Verified
11 years ago
Good communication, prompt dispatch & well packaged.
Baselayer is your genuine specialist supplier of branded technical performance base layers, sportswear and footwear from some of the world's leading manufacturers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Baselayer is your genuine specialist supplier of branded technical performance base layers, sportswear and footwear from some of the world's leading manufacturers.
